Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

1 Answer

Ice dispenser A fella on this website gave me a wiring diagram which is the correct one, but could anyone help me trouble shoot the auger motor.  The light does not seem to work either.  By looking at the schematic it may actually be pointing at the auger motor.  Could anyone have any trouble shooting steps for this situation. When I volt out the light and shut the light off at the front panel I still get 120 volts.  I pull the connector on the light and I get 120 volts on the y/b and the white wire.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 92 Answers
Re: Ice dispenser

Problem sounds like its in the board on your freezer door (dispenser)

Posted on Oct 31, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Dispenser door opens, but auger motor doesn't operate for cubes or crushed ice.

I believe that voltage to the auger motor should be DC voltage. Yes it could be a relay on the board causing this and it could also be the Auger Motor 2252130


Dec 06, 2015 | Refrigerators

1 Answer

Why won't ice dispense from ice maker?

Pull out the ice storage bin from the refrigerator. Empty the bin if it is full. Add some ice into the bin. Reinstall bin into refrigerator. Make sure the refrigerator door(s) are closed. The ice will not dispense if the door(s) are open. Press the ice dispenser with a glass underneath it to start dispensing ice. Listen for a whirring sound. If there is a sound, then the auger that moves the ice cubes is working. Check the ice shoot in the door to see if it is blocked with ice. If you don't here any whirring sound the motor that runs the auger is probably bad. Then you will have to replace the whole ice maker assembly.

Jul 20, 2014 | GE Refrigerators

1 Answer

Kitchenaid KSRS25 Ice dispenser blades get stuck

In looking up this partial model # KSRS25, it shows you have
the model with the large ice bin inside the freezer.
My question to you is: Does the auger motor run when you
push the ice lever?
2 trouble prone parts on this model. Both in the case of NO
auger motor activation.
#1 broken pin that hold the micro-switch on to the switch bracket.
Item # 15


Next #2 and the Worst, A Broken Blue wire or wires in the wire loom
under the freezer door hinge. Un-repairable new door needed if still
available.. You have to get creative restoring the power.
So before I continue, Does the Auger motor Run?
And if it does, remove the bin and close the door switch that turns the
light off, and tape switch shut. With door open and ice cradle pushed
in watch the auger drive fork turn? Is the the key hole stripped in the
fork.(rounded out) May need the fork or motor. #9 & #2

May 28, 2013 | KitchenAid Architect® Series II KSRS25RS

1 Answer

My GE GSL25JFPC side by side refrigerator will dispense water and make ice. However, I cannot get the ice to dispense becaue the ice dispensor motor does not seem to be working. There are no ice dispensing...

Hello there,
When there is a problem with the motor that opens and closes the dispenser is when you will be experiencing such problem as having the ice maker making ice but not dispensing them
Most likely frozen up. Try removing the auger motor and thawing it to see if it will then run.Your auger motor may be frozen, use a hair dryer on it and see if it starts turning again.
The best, if not easiest way to access the auger motor is pull it out. It's just four screws, two on each side of the fork assembly. The white plate and auger motor will come out together. There is a quick disconnect for the wires.there are boot kits to install over the motors to prevent this or just put it into a plastic zip lock bag with the shaft poking thru a hole in the front.
Hope this helped. All the best Elect_Comp

Sep 26, 2011 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

I have a Knmore side by side fridge, model 106.55606400. The ice dispenser have stopped dispensing ice. The icemaker working fine,the dispenser motor makes a sound when lever depressed for ice.Where do I...

One is the icemaker will leak on the auger motor and freeze it up as you describe. If this is the problem the ice will be very solid (hard ice). If this is the case check to see if the tube that feeds the icemaker water is clogged with ice and if so remove the ice and replace the water valve. If not the icemaker may be overflowing, which is still most likely due to a bad water valve.

The other thing that will cause this is an air leak. If it is an air leak the ice will be frosty more like snow than hard ice. But even so it will still cause the auger not to work. If this is the case check the little flap that opens and closes to let ice through the door to see if it is closing properly. Then check the door gasket to see if it is sealing properly.

Turning the temp. down shouldn't help nor hurt your problem.

Jun 08, 2011 | Kenmore Refrigerators

1 Answer

Icemaker is making ice but the ice dispenser is not working

Check the ice storage container. The ice dispenser will not dispense ice until the first supply ice has dropped into the ice storage container.Remove excess ice from the back of the ice container. Make sure ice cubes are not jammed between the ice maker and the back of the ice container.


The auger won't engage or turn to dispense ice.Remove the ice bucket and with a hair dryer warm up the inside where the fork is that turns the auger in the bucket and try it and if this does not help then you will have to replace the auger motor ,, chances are the motor is just froze up .--------

If there is nothing jammed then try this./Remove the ice bin out.And then clean the ice bin.

Rotate the auger with your hand.If its hard then there is problem with auger motor.If the auger is not rotating fine then its faulty auger motor or the auger motor is frozen,if you notice ice getting collected there.


Take a hair dryer and blow hot air on the auger motor for few minutes.Take care you dont blow hot air continuously.

But if that is not helping then disconnect auger motor connecting wire wait for 2 minutes clean the connector and reconnect the connector back and see.If that is not helping at all.Then,replace the auger motor.

To see how auger motor looks.Please click the link below:---


You can get required parts from sears part direct online site or from site.


This will help. Thanks. Helpmech.

Feb 21, 2011 | Frigidaire FRS26H5AS Side by Side...

1 Answer

Whirlpool side by side GD27DQXFW01; ice cubes are not dispensing

We will need to check the voltage at the auger motor while depressing the dispense switch. If all the other features work on the dispenser panel while I would consider checking the voltage going to the motor. Some auger motors are in areas where water causes the voltage to be shorted by constant moisture. We will need to remove the panel and simulate what you have done on the outside but this time we need to see if the voltage has been altered or if the auger motor itself is defective. Sea Breeze

Oct 10, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

2 Answers

Ice maker makes ice but can't dispense ice

Please try this. Remove your Removable Ice Bucket Assembly which is where the Auger (corkscrew) is located. You should be able to see the Auger Motor Drive Fork which is located permanently inside the freezer compartment... opposite the end of the Removable Ice Bucket Assembly that you just took out. Close the freezer door and attempt to dispense ice... if you can hear the Auger Motor running as you attempt to dispense ice... then the Auger Motor is OK. Dump out all the ice that is in your Removable Ice Bucket Assembly and wash it out in your kitchen sink with warm water. Reach into your freezer and put your hand on the Auger Motor Drive Fork ... you should be able to rotate it CW or is a little hard to turn but it will turn. Position the Auger Motor Fork to a 12:00 and 6:00 o'clock position. Now take your Removable Ice Bucket Assembly and position its Receiver Auger Fork to a 9:00 and 3:00 o'clock ....Re install the Removable Ice Bucket Assembly into the Auger Drive Fork. Close the freezer door and again attempt operate the ice dispenser... you should hear the Auger Motor again run as you press the ice dispenser. this same time the Ice Chute Door in the Freezer Door should spring open so that ice can fall out. Of course you have no ice in the Auger at this time...but it all this works then future production of ice will fall out. Note...Usually the Auger Motor never fails. but the whole thing can get jammed with ice and not dispense. Also, the the solenoid that operates the Ice Chute Door fails quite frequently. Last but not least... if nothing is happening... it is a control board type problem. Hopes this helps! Handy Henry

Jul 25, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice will not dispense GE model GSL25IFRF BS

well if you trouble shoot the board at the back to see if you are getting voltage if you are then use a jumper on that conenctor and see if the auger motor runs or remove auger motor and check voltage there while pressing the lever for ice usually 100% of the time that board controls everyhting water and ice

Nov 17, 2008 | Refrigerators

Not finding what you are looking for?
Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator Logo

94 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Refrigerators Experts

Fred Sops

Level 2 Expert

271 Answers

John Tripp
John Tripp

Level 3 Expert

4625 Answers

mike cooper

Level 3 Expert

864 Answers

Are you a Kenmore Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides