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Ice maker not working

Ice arm not rotating

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2 Answers

Ice maker is not pumping in water to make ice


check that its on and full level arm cutoff is not sticking then look at water inlet valve --and filter --

Jul 24, 2016 | Frigidaire Refrigerators

1 Answer

Freezer wont make ice cubes


This is not difficult to troubleshoot.
  • When the arm is up the ice maker is off
  • When the bucket is full the arm is up the maker is off.
  • If the ice maker has a on/off button in off the ice maker is off
  • If the ice maker internal heater fails the cubes will not release and the white plastic ejector arms will be rotated CCW and pressing against the ice in the tray, Normal position for ejector arms is vertical.
  • If water solenoid has failed or water supply not available the ice maker will cycle. The ice tray will be empty,(hard to see if ice tray is empty). Check and replace water fill solenoid.
  • If ice in tray and ejector arms vertical several possibilities.
    • Freezer not cold enough to trip thermostat in ice maker to initiate release cycle.
    • Check freezer temperature <10 Fahrenheit thermostat in ice maker failure
    • Ice maker motor failure,
    • Internal ice maker electrical connections rotary switch failure,
    The best way to check the operation is to manually lock the arm up into the off retention position. Wait a minimum of one hour. Open door and release arm down. Observe the operation of the ice maker. Is after a minute or so the ejector arm does not rotate then it is likely the ice maker has failed internally. If the ejector turns and no ice than you can assume either the water supply is off external from the refrigerator or more likely the water solenoid located behind the bottom back cover has failed. It is also possible that the hose that connects the solenoid to the ice maker has frozen right where it enters the freezer just above the ice maker. You should see ice built up at the entrance where the water fills the tray if this has occurred.


Ice Maker Repair

Dec 22, 2015 | GE Monogram Side by Side Refrigerator

1 Answer

Ice maker not getting water on new refrigerator


Check if the unit has a cold water dispenser that it will fill a cup. If so than problem is with Ice Maker. If not than problem is with water supply to unit.
If water to machine works make sure that the arm on the ice maker is in the down position. If it is up it will disable the ice making unit. Cycle the am a few times to insure that the switch connected to the arm has not gotten stuck in the off position.

On some ice makers there is a separate switch to disable the Ice maker usually right on the ice-maker not easily missed.

It is possible that the water feed tube into the Ice Maker has become frozen where it enters into the back of the freezer at the top. You can look through to see where the water fills into the cube tray. If ice is present it would be an indication that the feed tube has become frozen If suspected the safest way to fix would be to turn off the unit and allow for a manual defrost.

Next check the operation of the ice maker. Locate the arm in the up position prohibiting the ice maker from cycling. Wait three hours or more. Open freezer door and return the arm into the down position. After a few minutes you should observe the ice fingers rotating to release the cubes into the tray. If the fingers do not rotate I would suspect the ice maker or the connecting electrical circuit. Remember after dropping the arm the Ice Maker has to warm up to melt the ice cubes from the tray before the fingers are told to rotate,

If the fingers rotate then I would expect that the water supply solenoid has failed inside of the unit near to the location the the water supply is made. Replacing this part needs to be done by a qualified experienced technician.

Nov 15, 2015 | Refrigerators

1 Answer

Water is going into the ice tray but once it freezes the cubes dont come out when the assembly rotates. When it cycles again to get more water the water spills into the dispenser & eventually the tray


can b one or two things wrong here
(1) how sure are u that water is not just continuously flowing into tray (at low rate) ??? reason I ask is a leaky solenoid valve is a very common failure on ice makers
(2) is arm that rotates thru ice tray ,not obstructed by anything ? ive seen Frozen pizza's hold a swing arm down and not allow it to raise to shield the ice tray in a dumping cycle (im speaking of "hold" arm ! thin steel arm that raises up in a ice dump cycle )
(3) of course could be a defective ice maker as well ? theres lots of motors and gears and switches inside there that could malfunction and prevent it from working

Jun 29, 2015 | Refrigerators

2 Answers

Ice Maker Failing to Eject Ice


icemaker not making ice video-

Nov 23, 2014 | GE Refrigerators

1 Answer

Ice maker makes ice but don't dispense ice or water


Hello Greig;
My name is Peter. I am a retired field service refrigeration technician.
I do not know what type of ice maker you have. Some have wire arms on the side, some have a downward plastic curved arm and some have a paddle arm on the side.
Some ice makers when they harvest have a plastic ice mold that rotate and flex, others have a little heater that heats the mold then activates finger arms to rotate and sweep the cubes from the mold.
Bad Sensor? All ice makers have temperature sensors. The sensor activates the harvesting of ice cubes when it senses the cubes are frozen. On some plastic ice cube molds it is a white wire on the bottom of the mold. On the cast steel molds the sensor is in contact with the mold at the front end.
Bad Motor Module? All ice makers have a motor module. The module has a control board and plastic gearing for the motor with in the module. The motor module is the assembly in front of the ice maker. The motor module tells the water valve when & how much water to fill the mold. It tells the mold heater, on the cast steel molds when to turn on after it reads the temperature sensor and then it tells the motor when to start rotation.
Not all ice makers can be repaired. Most are solid state.
The ice maker with the cast steel mold can be repaired. Remove the ice maker - Unscrew the one screw under the ice maker. Loosen the 2 screws on top so you can lift up and remove the ice maker from the wall. With a small screw driver wedge in the wire harness connector to free the icemaker. Pop the front cover off (No screws). Unscrew the 3 screws on the motor module and remove. This part is replaceable. Inspect for Burn marks and broken gearing. Unscrew the 2 screws to the heater and mold assembly to access the sensor - this is replaceable. There is no way to test this sensor.

Nov 01, 2014 | Frigidaire Refrigerators

1 Answer

Ice maker stopped working. Arm seems stuck


Check to see if your vanes are iced in as the heater element in your ice maker may be on the fritz. This means that you may have to replace your ice maker. Take a hair dryer and direct the heat to the ice tray for a while to see if the ice will thaw enough to allow the ice maker vanes to rotate and re lift the stop arm. If this works and it refreezes again and will not ezect the ice cubes then the ice maker will have to be replaced.

Feb 07, 2011 | Whirlpool Refrigerators

1 Answer

My Whirlpool ice maker suddenly stopped making ice. No water going into ice tray. Applied heat to fill tube, no luck.


look behinnd ur refrigerator u will see a blue solenoid valve with e wires on it take the wire off of it and put ur meter leads in the wires and see if u r getting any power to the wires leave the m,eter leads in and try rotating the ice arm around by hand and see if u get any power as u do this if u do then put the wires back on and see if u can feel the solenoid open up when u rotate it if it opens and water starts coming out then u may have had the arm on the ice maker stuck now that uve got it unstuck it may work ok now but if u never get any power to the solenoid then u probably need to replace the ice maker hope this helps

Mar 01, 2010 | Whirlpool 21.8 cu. ft. Side-By-Side...

1 Answer

Ice maker


The is a small heater in the boottom of your ice maker that is most likely not working. The heater comes on when the ice reaches a frozen state to allow the ice to melt just enough that the rotating arm can push the cubes out and into the tray.
Unfortunately, it will most likely cost more to have a technician fix the existing ice maker than it would to just have anew one installed.
I would opt for the new ice maker.

Jun 04, 2008 | Amana SXD524VW Side by Side Refrigerator

2 Answers

Ice maker won't stop making ice


OK, there's two possible issues but you have to figure out what is happening. Does the ice maker continue to make ice forever and would fill up the whole freezer section in time OR does the ice maker just "over make" ice that overfills the bin which then falls out? If the ice maker just keeps making ice you need the motor module replaced but if it can be turned off by moving the lever up then you need the "modified lever assy." that is on our service bulletins.

Dec 23, 2006 | Kenmore 55693 Side by Side Refrigerator

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