Question about Nintendo DSi White Console

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DSi does not play any of the DS game cards

When I try to play a DS game card into my DSi console an error occurs "an error occurs power off the console and try again", I try it a lot of times and still the error.

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  • Anonymous Mar 13, 2014

    my tt game for dsi does not work and says an error has occured?

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  • 58 Answers

If you are using an R4 card or similar, this is not compatible with the DSi. You will need to use an R4i or R4Ultra, see here http://www.r4ultra.com/ 

Posted on Jun 20, 2009

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1 Answer

My dsi is ver 1.43e and i have a r4i-sdhc card and an error comes up ....an error has occurred. press and hold the power button to turn the system off


Hi Talbca,

It's possible that somebody has updated the DSi console to the latest 1.4.3 firmware. A lot of flash cards, especially fake ones, no longer work on the 1.4.3 firmware. Always make sure the card does work before any console upgrade or this can happen. :-(

If you're 100% sure you have a genuine R4i card (it will show r4i-sdhc.com, with the hyphen [r4isdhc.com is fake] on the box or the card if it's genuine), then try the YouTube video attached to this post. Hopefully that will fix the issue, remember you need an older DSi (pre-1.4.3) or DS Lite to apply the update.

You'd probably have to buy a new DS card to back up your games on - if you're US based I'd recommend DSCardWorld.com but if you're Europe based then NDS-Gear.com is the way to go. Both of these places only sell genuine cards and are authorised resellers fo popular models like the Acekard 2i, Supercard DSTWO and Cyclo DS iEvolution.

Please upvote my answer if I've been helpful, and good luck!

utube.png You-Tube video "wVrV8pzXf1M" placeholder (do not delete) utube.png

Sep 26, 2011 | Nintendo DSi Blue Console

1 Answer

I have a R4i card (Revolution for DS - Gold) that worked up until lately and will not work now, but this card will work on another DSI. Any R4 I put in to this DSI comes up with the following error -...


I'm afraid the R4i Gold card is a fake, and if you've updated your console to the latest 1.4.2 or 1.4.3 firmwares it's unlikely to work. Check out R4 DS Revolution Cards at www.r4dsrevolutioncards.com (info site) to differentiate between different versions of R4i cards and make sure you buy a genuine one!

A lot of the fakes will indeed work when you buy them but as soon as you update your console they'll stop working.

Good luck!

Jul 01, 2011 | Nintendo DSi Black Console

1 Answer

I got the following message on my dsi: "A error


"An Error Occurred. Press and hold POWER to turn the system off."
When do you see this error?

  1. If you see this error while playing a Nintendo DS game card game:
    There are no known issues that create this error with any Nintendo DS game card games. Our experience shows that if you see this error, your game is likely a counterfeit product. To test your Nintendo DS game card, try this testing tip:

      • Try playing the game in a Nintendo DS Lite or a Nintendo DS (original style).
        • If the game still does not work, it's more likely the game card is defective and will need to be replaced.
        • If the game works in either a Nintendo DS or Nintendo DS Lite, our experience shows that the game is likely a counterfeit product.

  2. If you see this error when there is no Nintendo DS game card inserted into your system:
      • If you have not already done so, power the system off and then back on to see if this resolves the issue. If the issue persists after the system has been powered down, please call our Consumer Department at 1-800-255-3700 to speak to one of our representatives.

May 31, 2011 | Nintendo DSi Blue Console

1 Answer

HI, I have a Nintendo DSi and i had gotten a R4 sim card. When i put the game in and turn my dsi on it goes to a black screen and says an error has occured. Press and hold the power button to turn the...


Have you checked that it has the right software running the card?
there was a problem with the latest software download, you may need to change it to an earlier one.

Nov 27, 2010 | Nintendo DS Console

1 Answer

Dsi (1.4E) It display the following message: An error has occured. Press and hold POWER button to turn the system off. Please refer to the Nintendo DSi Operation Manual for Details Restarting...


You have updated. then after tried to use an R4 card. There is developers at nintendo whose job is to "hit" R4 cards to prevent sharing. It happened to me. The card still is good not the ds. it will work in other ds's not yours

Sep 13, 2010 | Nintendo DS Lite Console

1 Answer

DSi-ttds-error has occured message


Hay ive had the same thing 2 except my brother did sytem update nd the card dont work (i hav ttds 2) im 13 and im upset 2

Oct 01, 2009 | Nintendo DS Lite Console

3 Answers

Nintendo dsi error everywhere


Contact Nintendo for this problem,
it looks like the firmware went corrupted,
maybe some one has used a bad flash
adapter to play backuped games.

Don't tell them the part of maybe some one
used a bad flash adapter, becouse they then won't help you anymore or will cost you alot
of mony to get it fixed.

Also try to reset the dsi to the standard settings, this can wipe everything on the dsi,
making backups is recomended.
A factory reset on the DSi can be performed by holding down every button minus those of the d-pad and turning the system on.

Sep 18, 2009 | Nintendo DSi Black Console

2 Answers

R4: An error has occured


The DSi has a firewall. The DSi blocks your card. Not a new SD, but a new R4, mate.

Aug 12, 2009 | Nintendo DS Console

1 Answer

Can't play ds fireline (100 games in 1) in dsi


The DSi blocks all flashcards that were released before it. Your card is one of those blocked cards, so you can't do much except return that and buy a DSi-compatible cart online. As for the region, the DSi hasn't been hacked yet so region changing isn't possible at the moment.

Jun 10, 2009 | Nintendo DSi Black Console

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