Question about Water Heaters

1 Answer

Richmond direct vent water heater

Brand new, richmond direct vent water heater, burner will not stay lit, any suggestions?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

  • Expert
  • 79 Answers

The pilot lights then heats/sends a signal to open gas for burner then(burner)should stay on but if valve shuts the gas off,then have your unit checked. What ever you do,DON'T MESS WITH IT IF GAS/FLAME ON!!!!!. These systems come with a safety feature that allows gas to go on only when safe!!!!

Posted on Mar 30, 2014

  • ze61 Mar 30, 2014

    Thanks!

×

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
robocop
  • 90 Answers

SOURCE: Burner on new Whirlpool gass water heater will not stay lit

One of the proper ways to light a gas water heater, is to turn the black knob to Pilot, put a match to the end of the pilot light, while holding the match there, push the red reset button down and hold the match & the reset button down for one full minute. Then, release the reset button and turn the black knob to On. This should keep the pilot light on.

Posted on Jan 22, 2009

  • 2 Answers

SOURCE: i have a richmond gas hot water heater model

resetting your lock out for richmond power vent

Posted on Nov 26, 2009

john224
  • 1378 Answers

SOURCE: Natural gas hot water heater not stying lit

Probably a bad solenoid in the gas valve. Higher voltage of a new thermocouple keeps it open longer but it still fails over a period of time. Look into a new gas valve for the water heater.

Posted on Dec 17, 2009

  • 1 Answer

SOURCE: Richmond power vent water heater won't stay lit.

I have a 40 gal richmond water heater with power vent and had a similar roblem. I call to talk to a tech and he suggested the vacuum switch. I ordered on line. It was $43 plus shipping and I installed it and it did the job. I happy.

Posted on Nov 05, 2010

  • 2 Answers

SOURCE: I have a Reliance water heater - 40 gal Model

In my first 15 years as a plumber I never saw a pilot light issue on a gas WH that a new thermocouple didn't fix. Since the government mandated a redesign of the fire box, I've seen three that nothing ever fixed - two Whirlpools and one (my usually ultrareliable) AO Smith - including replacing the entire burner assembly and the regulator. And I've heard of many others.

Check the thermocouple connection for tight. (Don't strip.. threaded soft metals.)
Check the microvents on the bottom ? of the burn box for dust, even if it is new.
Call Reliant and demand new units until you get one that works.
Try another model. Consider a 52gal electric.

I've always recommended gas over electric, and AO Smith and Rheem were my recommendations (and "Reliants" were "lumber yard" water heaters. Sorry.)

Since the mandated redesigns, I don't really have a "proven reliable" model to suggest. I increasingly believe the restricted air flow design is the ultimate culprit, including any changes to the thermocouple/regulator construct to accommodate the restricted air flow design. Just my hunch.

Offered for what its worth. -- plumber in Indiana.

Posted on Jan 11, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

RichmondG40PVpower vent gas water heater


1) Type and brand water heater unknown.
Copy following link for Rheem-Richmond tankless error codes:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

2) Question posted under Richmond tank-type power vent.
Error code 24 appears to be Rheem-Richmond tankless water heater.

3) Add a comment with more information about type, brand, age of water heater including what you have tried so far.

4) Call service technician to catch up on required yearly maintenance.

Dec 28, 2012 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

Burner wont stay light


Unknown if you have water heater with FV system, or older water heater. If this is new Rheem-Richmond heater, the TRD could be tripped because of clogged air intake, inadequate air supply, improper venting, overheating.
Gas control valve could be bad. Ait in gas line. Low gas pressure. etc
Copy following link for general gas water heater troubleshoot, and troubleshoot by type of gas control valve.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html

Aug 08, 2012 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

I have a richmond power vent water heater model number 6G40POW-40F.It will run for 2 min then shut itself off then restart and do the same thing all over.Then 2 lights come on and it wont run. Any help...


Fastest way to solve water heater problem is call plumber or service technician.

Open following link for typical error codes for intellivent gas valve found on newer Richmond/Rhemm power-vent gas water heaters:
http://waterheatertimer.org/pdf/Intelli-vent-gas-valve2.pdf
http://waterheatertimer.org/pdf/Intellivent-service-manual.pdf

There is no 100% sure way for novice to repair gas water heater.
This is because electrical parts have to ohm-tested using information from service manual that is typically not sent with new water heater.
Also parts have to be cleaned. The gas pressure checked, air in gas line removed, burner tubes and pilot tube and combustion chamber cleaned, burner parts inspected for problems, air intake cleaned, exhaust vent tested.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

Best way for do-it-yourselfer to solve water heater problems is to learn as much as possible about specific model by reading product manual that comes with new heater.
The manual will show error codes.
Then keep up with yearly service recommendations shown in manual.

Aug 03, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

Rheem power vent heater will lite one time and go out after 5 minimutes. It tries to restart three time and then shuts down


Problem can be bad gas control valve, bad wire connections, combustion chamber and burner parts need cleaning, bad venting, air in gas line. Rheem manual recommends calling service technician.
Open following link for gas water heater troubleshooting resources and illustrations for cleaning:
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/pdf/How-to-clean-combustion-chamber.pdf
Generic pilot light information:
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf

Open following link for Rheem gas water heaters to identify product and download manual:
Click on link next to image, next page opens, click on Spec/Docs to find typical use and care manuals and then read troubleshooting tips for your specific unit where it suggests calling service technician.
http://www.rheem.com/Products/tank_water_heaters/gas_water_heaters

Jun 24, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

I have a 5v40 hot water heater. I lite the pilot and burner work fine as long as i have the door open to get air. close the door and the pilot lite and burner goes out. starved for air. there looks like...


Probably don't have good news for do-it-yourself repair.
Richmond is Rheem.
Rheem gas water heater manuals say to call service technician if the combustion chamber FV sensor has tripped, or if water heater has flooded.
FV trip requires part replacement, and flooded heater has to be replaced.

I read one thread that might help:
http://www.diychatroom.com/f7/rheem-hot-water-heater-pilot-burner-not-staying-lit-65755/

I posted same question on pro water heater forums, and the plumbers will not man up and tell how to replace the part. They cite legal issue because gas water heater is dangerous, period.
They have a point, but I am still looking for a good DIY answer.

If repairs are more than $330, then buy a new heater at local box store and install yourself same day.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

May 17, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

Richmond power vent will not stay lit, the bunrer will lit than after about 5-10 min. it goes and tries to relite and than goes into lock down. after it about 5 min. you can reset it and it will do the...


Richmond-Ruud-Rheem
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf

It sounds like you've read the manual.
And cleaned the burner parts according to manual.
You replaced thermal reset, but system is still tripping, so either the gas valve and tubing are bad, the thermocouple is bad, or there is a problem with gas pressure, or gas line.

Post question on pro water heater forum:
http://www.thetankatwaterheaterrescue.com/forums/forum3/

Apr 08, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

2 Answers

Richmond power vent water heater won't stay lit. I've reset the unit several times and the unit will run for about 10-15 minuets then shuts down (into lock down). Then I have to shut it off unplug it and...


I have a 40 gal richmond water heater with power vent and had a similar roblem. I call to talk to a tech and he suggested the vacuum switch. I ordered on line. It was $43 plus shipping and I installed it and it did the job. I happy.

Mar 29, 2010 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

Not finding what you are looking for?
Water Heaters Logo

Related Topics:

238 people viewed this question

Ask a Question

Usually answered in minutes!

Top Water Heaters Experts

Donni Steen

Level 3 Expert

659 Answers

Brad Brown

Level 3 Expert

16147 Answers

Gil Shultz

Level 3 Expert

3368 Answers

Are you a Water Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...