I've tested the headset on my Windows XP and passed several times. Every single time time I hook up to Rosetta Stone and try the setup, no sound is detected by the program (although sometimes it tells me the setup was successful, returns to the program, and again fails to transmit my voice to the program).
Re: rosetta stone won't recognize my logitech headset
Make sure that your device is set as your default device by making sure that there is a green check mark next to the device. If not, right click and select "set as default device" (or something like that... I have vista and not win7)
If that does not work, right click on the headphones and go to "Properties" then go and under the "General" tab, change the name of the device to "Microphone HS" For some reason, Rosetta Stone does not recognize the headset unless it has the word "Microphone" in its name... Kinda stupid if you ask me. Hope that helps...
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Create a security exception. 1. In ESET NOD32 (Smart Security 5), click Setup. 2. On the Setup screen, click Enter advanced setup... (bottom of screen). 3. On the Advanced setup screen, open Computer -> Antivirus and antispyware -> Exclusions. 4. Click Add , locate/select the Rosetta Stone Version 3 executable, then click OK. (In my case, the executable was in the C:\Program Files (x86)\Rosetta Stone Version 3 folder.) 5. Click OK on the Advanced setup screen. Set the Rosetta Stone compatibility mode. 1.Right click the Rosetta Stone desktop icon or Start -> All programs -> Rosetta Stone. 2.Select Properties from the list. 3.Select the Compatibility tab. 4.Check the Run this program in compatibility mode box. 5.In the list below the check box, select the OS (in my case, Windows 7). 6.Click OK.
1) Right click on the Rosetta Stone icon in the Start menu 2) Click the "Compatibility" tab 3) Set it to run in compatibility mode with Windows Vista SP2 (mine was defaulted to run in XP compatibility mode, which seemed to be the problem) 4) Start the program again, if you are lucky all mics will now show up
I have windows, so I don't know if this will help, but I found that you have to make sure that the recording device is named "Microphone HS" or something with the word "microphone" in it. For some reason, rosetta stone does not recognize recording devices unless they have the word "microphone" somewhere in their name.... This is true for windows, I don't know if this is true in Mac. At least this may point you in the right direction. :)
The problem is related to the FNPLicensingService.exe service and FNInterface.dll file.
The first thing you can try is open Rosetta Stoneto and kill the FNPLicensingService.exe in task manager. This may or may not give you access to Rosetta Stone.
If that doesn't work, install Rosetta Stone on another computer (your license will allow two machines) then copy the rosetta stone directory from program files to the new system. Then open Rosetta Stone and it should be fine.
Before doing either of these things it's best to delete the c:\program data\rosetta stone\tracking.id file.
I have finally found a solution! I found it by chance on the rosetta stone troubleshooting page. I have nod 3 antivirus + firewall and in the firewall settings the rosetta stone application was blocked (it was denied internet access). I just deleted it from the list and the next time rosetta stone asked for internet access I clicked yes. Now rosetta stone detects both my dynamic microphone and my usb headset and it works fine. Hope this works for everybody.
I have finally found a solution! I found it by chance on the rosetta
stone troubleshooting page. I have nod 3 antivirus + firewall and in
the firewall settings the rosetta stone application was blocked (it was
denied internet access). I just deleted it from the list and the next
time rosetta stone asked for internet access I clicked yes. Now rosetta
stone detects both my dynamic microphone and my usb headset and it
works fine. Hope this works for everybody.
I found the answer. Rosetta Stone has a problem detecting the mics if the speaker input is not in someway connected to the mic. I'm not exactly sure how it works, but I don't care and neither should you.
Follow these steps each time you want to use it and you should be fine. *I'm on Vista, but this should work for every one. 1. Open Control Panel 2. Open Hardware and Sound 3.Open Sound 4.Set Line 1 as your Default Speaker 5. Refresh the Mic list *All of your mics should now show up. 6. In Rosetta Stone, apply the mic you want and finish the setup. 7.Start whatever language you're using and switch back to the Sound menu. 8.Set whatever speaker you want to use as default. *Rosetta Stone will continue to work fine until you close it, switch Users, or remove the mic.
In short you have to set the default speaker to LINE 1 to get the mics to appear. Then when you apply the settings switch the default speaker back.