Question about HP DeskJet 6988 Printer

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Color printing HP printer not printing in color. Purchased new cartridge and still no luck

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  • HP Expert
  • 228 Answers

Check your printer preferences and make sure the colour icon is tagged or at least the grayscale option is not tagged. Try holding the power button on and pressing the paper feed button once or three times to generate a self test page. If there is still no colour the cartridge is probably faulty.

Posted on Mar 30, 2014

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: hp 3745 prints only the red color

my hp 3745 deskjet colour printer printing some time red some time red with black what to do

Posted on Apr 02, 2008

SOURCE: HP psc 1350 HP 57 print cartridge

Same problem with me.
So:
I openede the whole box ( 4 screws ) in the corners. Then I presed the tiny belt on the left side to its socket, cleaned the contacts of the cartridges (56,57) with water and made them dry.

Then I reched the position of the small door which is ment to be opened once you wnat to replace the cartridge.

After this the printer works again.

Posted on Jun 25, 2008

cariandco
  • 39 Answers

SOURCE: Can I use the printer without a color cartridge.

No, I've never found one. HP wants you to buy those expensive cartridges. However, you can just leave the empty color in place and ignore the message. It will not print at all without a cartridge in it. When you print black, make sure you set it in your printer options to print from the black cartridge only (there are blacks that use some color in them). Or you can get a black only printer. Hope that helps. If so, would you rate this solution? Thanks!

Posted on Oct 13, 2008

wayneard
  • 1901 Answers

SOURCE: hp deskjet 3845 won't print in color

When you click on "Print" and the window comes up, click on "Preferences".

Click on the "Color" tab. There should be an option to print in color or grayscale. Select "Color".

Posted on Oct 18, 2008

jmassengill
  • 345 Answers

SOURCE: The printer doesn't recognize the new original HP color cartridge

There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.

Posted on Jan 08, 2009

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My printer lights ( all three) are blinking with error message of "cartridge problem" I have tried to replace the cartridge with no success and cleaning the cartridge but no luck. Please help.


In this case you will need two new cartridges to identify the problem.
Take one new color cartridge and one black. Now, remove both the old cartridges and install the new ones and restart the printer.
Most probably your issue should be resolved.
Please ensure that you are using the following cartridges only.
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Shaking these cartridges does nothing except give you a little exercise. If this is a brand new HP cartridge you are having problems with I would return it to the store you purchased it from. HP brand cartridges should not give you these problems right out of the box. The print defects you are seeing are due to a dried up or clogged print head. If you like you can try hydrating the print head on a water soaked paper towel until the ink starts flowing, but there's a risk you will cross contaminate the colors.

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I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color.
And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?

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New Ink cartridges registering as empty ...


Is it an HP printer? We had the same problem at work with print cartridges purchased at Staples. They have a major quality control problem. Your new print cartridge may be empty or dried out (died on the shelf). It's my problem at work, as I have over 80 HP deskjets, and Purchasing still insists on buying the Staples cartridges rather than the HP.

Sometimes if you shake a print cartridge really hard it may correct the problem. However, I would buy or borrow a black HP print cartridge and try it out in your printer. Works almost every time on the job. Good luck.


Apr 17, 2008 | Computers & Internet

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