Question about Dell Dimension 8300 PC Desktop
Hello, my computer is not booting up and the screen is black. I can hear the fans and I believe the hard drive running but it won't go into the splash screen or show that it is doing anything. I'm semi-tech savvy but I'm not sure where to start looking for the problem. Any advice would be greatly appreciated
You should determine the exact component that is causing the issue of a black screen. For this, restart the computer first in Safe Mode. Before troubleshooting, first take a backup of all the system files. Then determine which component is causing the problem. Find the extent of the damage caused by this problem. Then measures should be adopted to solve the issue. If the issue cannot be solved by you alone, then dell customer care should be contacted.
Posted on Sep 29, 2011
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Posted on Jan 02, 2017
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