Question about Dyson Vacuums
The battery charges only when it is unplugged from the main body. When (battery) connected with the main body, the charge doesn't light up and it won't turn on. Service tech has told me to change the main body. Looking for an alternative solution.
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Posted on Jan 02, 2017
SOURCE: Not holding charge
Ok, folks.. I just posted my own problem with the battery not holding it's charge..but, we fixed it ourselves.. take the motor loose from the canister , remove the filter and in the back are two contacts.they are two screws at the bottom one on each side... get out your pencil with a GOOD eraser and clean those contacts!..clean around them both and the contact (silver spot at the bottom) and you're good to go!!
Posted on Oct 23, 2009
My same symptoms are - after starting charge, Red light is on, then second light turns On. Then for a long time nothing happens. And later I have all three LED flashing.
I replaced battery and nothing changed.
Imeasured Power Supply voltage and found it 24.2v instead 28v as it stated on the label.
I opened it up and found that the three-lid chip marked 431 is faulty.
431 is a voltage shunt, which sets and controls output voltage.
You can use AIC431CUS or TL432 (TL431 has different pinout).
I replaced mine and volatge back to 28.25v and charger is now working as it should.
You can also use any TO-92 431 chip - there is enough room for it.
Posted on Jul 30, 2010
SOURCE: Hello, what is the significance
yes the reason the green and red light were flashing the way they are is because its a warning to you that the battery is either no longer good or there is problems with your wireing. Also those vaccumes were designed to not charge when there to cold or to hot as a saftey issue.
Posted on Aug 06, 2011
If you're concerned that your DC16's battery doesn't seem to be working correctly, please get in touch with us directly. One of our experts will be happy to run some troubleshooting over the phone with you to determine whether the battery needs replacement.
You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Dyson Online Customer Support
Posted on Oct 04, 2011
I'm sorry to hear you're having difficulties with your DC35. From what you've described, it sounds there may be a fault with one of the components of your machine. If you give our Helpline a call, we should be able to help - you can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have the machine to hand when you call so we can run through some troubleshooting over the phone with you.
We'll look forward to helping you resolve this issue.
Dyson Online Customer Support
Posted on Mar 15, 2012
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