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I need helping getting into Canada no passport/death in family

My husband is a Canadian citzen, his passport expired, we were denied 3 times in 2012. We hired Passport Help to assure us we would get it, they failed, the Canadian govt. jerked us up and down for a year and we invested $2,000. My husband is not a U.S. citizen but has a card, he is 85, been here since 17. His entire family lives in Canada, two of his brothers are seriously ill and he needs to see them. I understand there is a way to go to Canada in the event of a funeral or serious illness without a passport. Is this by using a Visa. Please help. Thank you. Kristi McNeill

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