If you connect the computer directly to the modem
does it work properly.
If that works properly then your modem is working
properly.
Try to upgrade the firmware of the router.
Is there any computer connected to the router with
the cable.
If not then you will need to connect the computer
to the router.
Download the firmware of the router from the
manufacturer's website.
enter the model number. select proper version
number and download the firmware of the router.
Once you download the firmware, you will need to
open the router set up and upgrade the firmware of
the router.
After upgrading the firmware, it is recommended
that you reset and reconfigure the router.
Click Here for more information about router and
networking
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