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Top-load Whirlpool washing machine gets stuck on "sensing" stage of wash cycles

My top-load H.E. Whirlpool washing machine (model #WTW4950XW3) will not get past the "sensing" step on any wash cycle. Spin and Rinse cycles work fine, and I've run the rinse several times to clear any excess suds that may be there - this hasn't solved my problem. Any ideas?

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  • Shelby Gensamer Jan 17, 2015

    did you fix your washer yet?

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  • 18 Answers

Hi my name is Charlie Lapinski. I will help you with your problem
is it locking the door at all?

Posted on Mar 29, 2014

Testimonial: "Yes, the door lock works, and goes through its regular pattern of locking it for a second, then unlocking it for a few, then locking it again to continue the sensing stage. Eventually (after 15-20 minutes or so) the lock will disengage, and the "wash" light will come on, but its clearly stuck here and won't do anything else (it's not actually washing, despite the indicator light saying that it is)"

  • Paul Sanden
    Paul Sanden Mar 29, 2014

    "Yes, the door lock works, and goes through its regular pattern of locking it for a second, then unlocking it for a few, then locking it again to continue the sensing stage. Eventually (after 15-20 minutes or so) the lock will disengage, and the "wash" light will come on, but its clearly stuck here and won't do anything else (it's not actually washing, despite the indicator light saying that it is)"

  • gilbert_m_ga
    gilbert_m_ga Jun 19, 2014

    I read the last comment. So I tipped the machine over and took out the three screws holding the electric water pump in place. Behold, out came a baby sock and a hair pin tangled in the sock. It is working fine now-- thank you.

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Fisher & paykel top load washing machine

We had the same problem with our washing machine being full of water and beeping during the rinse cycle. The problem is that the filter, which is located under the washing machine, is plugged with something. Ours was plugged with a cotton swab. You have to tip the washing machine up and remove the filter and unplug it. The filter is in the center of the bottom of the machine. It twists off. I had to get the cotton swab out of inside the machine through this opening.
This machine plugs up a lot - I've never experience this with any other washing machine. Good Luck!

Posted on Nov 07, 2008

  • 185 Answers

SOURCE: Brandt washing machine gets stuck at rinse

check the coupler it might be the timer

Posted on Mar 25, 2008

jonniewalker
  • 1029 Answers

SOURCE: Whirlpool top Loading washing machine won't spin on spin cycle

If the washer won't finish a spin cycle, it probably means that your timer went bad or stalled. You can take the control panel off and look at the contacts for scorching or corrosion.

Posted on Sep 21, 2008

  • 188 Answers

SOURCE: Kenmore front-load washer stops at rinse cycle

When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Good luck!

Posted on Mar 03, 2009

  • 1 Answer

SOURCE: hitachi top loader washing machine

Could be the safety switch which is faulty which is activated by closing the lid. There is a plastic section on the left hand side of the lid which activates the switch. The plastic lip on my model broke so i riveted a piece of alumimium in place

Posted on Apr 18, 2009

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