Question about HP Office Equipment & Supplies
Error message ink cartrage empty and expired when using replacement ink cartridge on hp officejet pro 8500 aa909g series?
Is this an OEM ink jet cartridge -meaning was it made by HP and not a refill. There is a microchip on the ink cartridge that the printer logs how many times it has used that cartridge and how many times the print head is cleaned. If this chip gets dirty or if the mating side has ink or paper dust on that side you can clean it with isopropyl alcohol. If it was a refill or a generic cartridge the chip might not be programmed or it is dead. There is no sensor that detects how much ink is in a cartridge.
Posted on Mar 31, 2014
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Posted on Jan 02, 2017
SOURCE: ink cartridge
I did try the battery removal (lower left-Inside on motherboard extention) and it didn't work. Then did a soft reset and power down with the batery removed. powered back up (Still no battery) Powered down, reinstalled the battery, powered up and was
able to print. No expired message at all!
Posted on Jun 05, 2008
How are you connecting to the printer (over the network or a direct USB connection)? If you are using a USB connection, try a new cable or plugging into a different USB port. If you use a USB hub, try a direct connection.
If you are using a network connection, check if your firewall is blocking the connection. Also check that the router (or switch) didn't dropped the network connection and didn't re-synch with the printer (or worse changed the IP address of the printer).
I hope this helps.
Posted on Apr 19, 2010
Changing a printer cartridge is not complex but improper handling of the parts may damage the printer and the cartridge. If the user notices that while printing the ink comes out dry or faded, it may be time to change the ink or the toner. The user will know if it is time to change the toner because instead of a sharp image, one will get a faded image. It is time to change the ink cartridge when the printing comes out spotty or colors are used to replace others —for instance, blue for black or yellow for red. Remember, faded images signal the need to change the toner; spotty printing signals the need to change the ink cartridge get more help for change cartridge .
Hope this helps you.
Posted on Sep 06, 2010
Hi! Please try to unplug the unit from power source and press/hold the power button while unplugged to reset the system. This can be just a system failure which needs to be resetted. After 10secs. plug the printer, turn it on and observe how it goes. Hope this helps and thank you for using Fixya!
Posted on Oct 09, 2010
SOURCE: HP officejet Pro 8500.
Here are some steps can help you.
Use only New Original HP ink
Restart the printer
Rreseat the ink cartridges
Update the firmware, download it from the link, make sure that you choose the correct operating system, and follow the on-screen instruction.
Check the ink levels, click Start , click All Programs, click HP ,click HP Solution Center, click Settings , click Printer Settings , click Printer Toolbox, Click the Estimated Ink Levels tab, note which cartridge is low on or out of ink
Restart the printer.
I hope this will be able to help you resolve the issue.
Thank you for choosing Fixya.
Posted on Mar 16, 2011
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