Question about Fisher Price My Little Snugapuppy Cradle n Swing X7345

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The motor has stopped working on our swing

We have it plugged in(always have) and have only had it a month. The swinging part has stopped working. You turn it on and put the level up, the lights fade and it stops swinging after just a second.

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Posted on Jan 02, 2017

heavenly_bre
  • 18 Answers

SOURCE: fisher price my little lamb baby swing will not swing

If it makes a sound but doesn't swing then the metal rod inside the motor casing was probably bent. If it makes no sound then it could be several different problems.
If it does make noise (my daughter did the same thing) then you can fix it, though it's not the easiest fix. Unplug it/remove batteries, and you'll need to remove the legs. Start removing screws to get to the motor casing, the first ones you'll need are in the battery compartment. Be careful as you're doing this, once you get the plastic casing off things can move around. Have someone as a second set of eyes if you need it.
Once you can see the guts look for a thin metal stick, no thicker than a telephone cord. Yup, that's what moves the swing. The metal is easily stressed. You can carefully power it up if you want to see how it works or make sure that little thing is moving. There's a small gear underneath all that, but you don't need to get to it.
Instead, you'll need to beef up that little stick. I used a leftover rubber gasket from a ceiling fan first, then I was so amazed it worked I took it back apart and used a longer piece of rubber tubing with a harder plastic tube over it (it's a very tight fit). It will still need to rock back and forth in it's little hole so don't go too crazy.
The one drawback is that I think it has a louder operation now, but the one thing that both my kids adored with the swing was the rhythmic tick-tock. If baby is happy, mama is happy.
Anyway, FP will sell you a whole new motor, or if you an find the exact part number you might be able to get a new pendulum. But I like fixing stuff, and I like free better, so if this is what yours needs I hope it helps. If this is but you don't follow what I've written I'm happy to try and take pictures of mine.

Posted on Sep 15, 2012

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  • 35 Answers

SOURCE: Hi, I have a fisher

You can purchase replacement motors from Mattel (Fisher Price's parent company).

It will be one of the following 3 products, just pick the one that matches what you have now:

https://store.mattel.com/ItemDetail.aspx?cat=140&item=58050
https://store.mattel.com/ItemDetail.aspx?cat=140&item=59702
https://store.mattel.com/ItemDetail.aspx?cat=140&item=58374

Posted on Mar 10, 2011

heavenly_bre
  • 18 Answers

SOURCE: swing stopped working

Had the exact same issue, so I called FP. I had already taken the motor housing off to see if it was something obvious, like a loose connection or broken part. I didn't see anything wrong so I just cleaned it up and put it back together. When I called they offered to sell me a new motor for around $80. Then the lady I was speaking to (who was typing as we talked) said "hey, wait, there's a note in here about this issue..." She said to do what I had done, lightly clean it out with something like a keyboard cleaner, then using the plug (not batteries) set the speed to two/center. It somehow resets it.
That worked for me, and it was free. If that doesn't work then yes, you can get a motor directly from FP. Call the customer service number listed on the back of your manual, if you have it, or 800-432-5437. You'll need to have it nearby so you can give them the model number and year that is listed on the back of the motor housing (open the battery compartment if it isn't on the outside).
You can also get motors online, especially ebay, from any of the papasan swings FP makes. I love this swing so much that I think it's worth it. I've used it for four years now and plan to use it in the future.

Posted on Sep 13, 2012

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Had the exact same issue, so I called FP. I had already taken the motor housing off to see if it was something obvious, like a loose connection or broken part. I didn't see anything wrong so I just cleaned it up and put it back together. When I called they offered to sell me a new motor for around $80. Then the lady I was speaking to (who was typing as we talked) said "hey, wait, there's a note in here about this issue..." She said to do what I had done, lightly clean it out with something like a keyboard cleaner, then using the plug (not batteries) set the speed to two/center. It somehow resets it.
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You can also get motors online, especially ebay, from any of the papasan swings FP makes. I love this swing so much that I think it's worth it. I've used it for four years now and plan to use it in the future.

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