Question about Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

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Not working when I turn on my camera the screen says access and wont do anything else

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I will forward a link to a page where you can get more information about this issue.

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType
=kc&externalId=C267279

Posted on Jun 17, 2009

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Access and turn on again the camera


I called Sony at 800-222-7669 and was told to turn camera off, remove battery, turn camera on holding the power button for one full minute, put battery back in and power up as usual. Probably the one minute drains the residual energy in a capacitor.

I passed the info to my wife but she had solved the problem by tapping on the front to release a bind on the lens coming out. Probably caused by handling during her trip to California. So I don't know if the one-minute thing works but it is certainly worth a try.

Hope this helps you!

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