Question about Sony Handycam DCR-TRV240E Digital Camcorder

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SONY DCR TRV350 C31:23 and C31:22 flashing code

I have a sony model dcr trv350 and I am getting the code c31:23 and c31:22 flashing and a beep sound when trying to play a cassette.
Also the eject sign is flashing. What should I do to solve this problem a.s.a.p.? Please help

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  • jeany_20 Jun 15, 2009

    Can I solve this problem myself?
    What should I do to solve this a.s.a.p.?

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  • Sony Master
  • 586 Answers

Hi Jeany,
Please see the detail below for the said error codes C31:23 & C31:22

SONY DCR TRV350 C31:23 and C31:22 flashing code - 4e0386d.jpg
According to the symptom and self diagnostic system the problem is in mechanical section (tape loading section) Therefore camera just need mechanical adjustment and will work fine again. This problem aries when the insertion of the cassette is improper or forced insertion.
Thanks for using fixya.

Posted on Jun 15, 2009

  • AMJAD HUSSAIN Jun 16, 2009

    Hello Again Jeany,
    Actually the mechanical adjustment is not an easy process, Many parts have to be out from camera and then adjust them to their proper place which is a difficult task, therefore i will advise you to please don't try to do any thing with it if you don't know how it fix, for this please contact any expert or SONY SERVICE CENTER nearby to you. This will secure your time and money.
    More over i could help to tell you the nearest possible service center location if i know your area where you are. Just go to the web of sony that is WWW.Sony.com and check the location of service center nearby.
    Thanks for using fixya.
    (you didn't rate my answer earlier, Please don't forget this time)

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