Question about HP PSC 2210 All-In-One InkJet Printer
I bought this printer a while back and just started using it again. I re-installed it with a new PC using your installation software on the internet. When I try to use the scanner to scan of a document, I do not know where it is storing the file. I've tried sending it to WORD and to Email and cannot find it after the scan completes. There's one option that says it will be at the HP Photo and Imaging Gallery - but this software did not load when I re-installed the printer.
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Posted on Jan 02, 2017
SOURCE: scanner not working
Please open HP director from Start - All programs - HP .
Click Scan document to scan.
You can scan by following steps :
For Windows XP:
To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.
Follow the below steps to Scan using WIA
1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.
2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.
3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.
Waiting for you reply.
Posted on Dec 22, 2007
SOURCE: hp psc 1215 wont scan
It sounds like you need a TWAIN driver. I would suggest that you do a google search for one. My daughter had the same problem but with a different all in one machine and finding the TWAIN driver solved her problem. Hope this helps.
Posted on Feb 10, 2008
download the newer drivers & software from
select your operating system and then download " HP Full/Express software and drivers: No Network Support"
this should fix your problem.
Posted on Feb 24, 2008
SOURCE: Save scanned document in PDF
Well I have this problem too.
The HP's link guest posted above is in simplified chinese, for those who doesn't understand chinese, and is too lazy in translating them, here is a brief translation done by myself.
HP is acknowledged of this problem, this is basically caused by the incompatibility between HP's OCR engine and form tables in the scanned documents.
"As HP's OCR engine is kinda elementary, and is not supposed for professional uses", said HP, they suggest users to reduce the complexity of scanned documents by limiting the scanned regions. The best way would be by eliminating image objects, or just scanning text within a form table. (Well that would be kinda lame and stupid.)
Well if you DO need to process documents with forms, "Get A Professional OCR software" and forget about HP's imaging software, it's what HP says.
Wish this would help.
Posted on Jun 05, 2008
intact it is the windows update which has messed up ...
do one thing install the software completely and do not open HP director.
then download the full feature software for a higher version photosmart printer .keep the printer connected and powered on
start the installation for the higher version priner .. when it prompts for installation type chose advanced type then chose custom install. in the next window put a check in the drivers, solution center & photo and imaging device. click next ,it ll prompt u to connect the device . check the box which says connect later and complete the installation.. in this process HP director ll be over written with hp solution center open that from desktop shortcut and scan
to download the software CLICK HERE
Posted on Jun 06, 2008
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