Question about Microsoft Comfort Optical Mouse 3000 (1-Pack) (VVSC393731)

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Microsoft mouse problems

My Microsoft mouse is only 6 months old and the right side button has stopped working.

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  • 76 Answers

There is no troubleshooting for MICE..
Only way is to exchange it with new one..as it has warranty..

Posted on Jun 15, 2009

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Posted on Jan 02, 2017

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1 Answer

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does this mouse have a ball on it or its the ones with the red light.

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Remember you can always use the keypad in place of the mouse. Try replacing the mouse with another one. If that doesn't work, it is probably something in the software. Do a scan on the system next.

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I got a new PC and am using the same Microsoft Wireless Laser Mouse 5000 that I had with my old PC. The mouse works for the normal functions, but the magnifer which worked on the old PC by pressing the...


You can download the software for this mouse at Microsoft's site for this mouse. Just select your version of Windows 7 (32 or 64-bit) and your language and it will download. Install that and see if that button does what you want. If not there is usually a configuration utility on the start menu or in the control panel that will let you customize it all the buttons to an insane degree.

Side note: if you're not sure if you're using 32 or 64-bit Windows go to start then right-click computer and select properties. On the window that comes up there is a line that says System type: which says which you have.

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You need to check the mouse settings.
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For more information please visit the below mentioned link.
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1 Answer

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I would have suggested opening up your old mouse and cleaning the right click button first.

Generally, wireless devices have a connect button that finds the frequencies of the devices. On the receiver press this button, then press the button on the bottom of your new mouse. the receivers lights will stop flashing once connected.

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Normal 0 Normal 0 Recheck the magnifier to see if its set right.
Go to Control Panel and click on the Mouse icon. Then the mouse properties will appear showing the mouse buttons. In the Left column is the button settings. The bottom one is the Right Button, which is set for Magnify. Whenever you hit the Right Side button the magnifier will turn on. To turn it off, hit the Right Side Button and off it goes. You can change any of the button settings by clicking on the drop down.
Hope this helps. Bud

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1 Answer

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Hiya! Try using the buttons on the receiver and the button on the bottom of the mouse to re-sync them.

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