Question about Kodak ESP 5 Printer

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My brand new ESP 5 will not print red letter on a

My brand new ESP 5 will not print red letters on a Word doc.. It comes out yellow or brown.. It prints red when I print a art work picture attachment but not letters in a Word doc.. HELP !!

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  • Carl
    Carl Jun 18, 2009

    Yes - but it comes out really light pink.. Not red at all really..

  • Carl
    Carl Jun 19, 2009

    The ink cartriges that come with this on had a removable plastic cover that snaps off.. And of course I removed them.. If I didnt - it would not print at all - or even fit into the printer.. I took back the 1st printer for the same reason and got a 2nd printer & it does the exact same thing..

    Thanks anyway.............................

  • Carl
    Carl Jun 19, 2009

    I did try that.. Its 3 days old.. That was the first thing I tryed..

    Thanks !!

  • Fabio May 11, 2010

    does it print red if you use paint?



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It seems to be a problem with the colour ink cartridge ,did you remove the protective tape that came with it?
you should return the colour cartridge and get it replaced or buy another one.
If that doesn't solve it then return the printer since it's under warranty.

Posted on Jun 19, 2009

  • Fabio Jun 19, 2009

    Is it able to make copies the printer?

    Try and make a copy of a red document and see if it prints ok.

    See if the Printers software has an option to do a head clean (should be in the maintenance/service section).

  • Fabio Jun 19, 2009

    Run the maintenance from the printer itself:

    1. Verify that inkjet paper is loaded in the paper tray.
    2. Press Menu.
    3. Select Maintenance, then press OK.
    4. Select Clean Printhead, then press OK. The On/Off light flashes green during the cleaning procedure.
    5. When the On/Off light glows a steady green, press OK.
    6. Select Print Demo Sheet, then press OK

    Try installing the latest firmware and drivers:



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