Question about HP Pavilion 23tm 23-inch Diagonal Touch Monitor

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Pavilion 23tm. the touch screen doesn't work.

I just bought the monitor and I can't get the touch screen to work. I can use the mouse just fine and can type and use the monitor normally otherwise. any ideas on how to correct?

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At first it happened to me. Found a forum where there was a suggestion: "Unplug the HDMI and connect the USB"... for some users it worked that way. With me only works having HDMI and USB connected at the same time.

Connecting only the USB cable, the monitor keeps showing "Check video cable" (or something like that).

Posted on Feb 08, 2015

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Touch screens need drivers just like your mouse does. HP will have it. Whether it works with your computer is another question.

Posted on Apr 05, 2014


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Posted on Jan 02, 2017

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I had the same problem. You have to also have the usb cable that goes from the monitor to your lenovo. Worked for me after months of trying to figure it out! Finally :) Sheila

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I have had this problem where the monitor seems to be scrolling the image so fast that it is one big blur. I reloaded win vista from the backup and the problem was still there. One day I happened to tilt...

old DV5-1150us.
vista , vista is good, but not supported, XP is 100x worse..
monitor , you mean the screen, and the Vista mouse is acting wrong. (correct?)
the only word above useful are vista and SCROLLING
not photos posted of the IMAGE on screen wrong.

try a real USB mouse yet, to see if a real mouse works.
that be first. if only SCROLLING FAILS.
this PC can be connected to a real VGA monitors.
see that 15pin jack on the back, if you use a real monitor as test
we can see if the screen internal has problems.

i cant see what you see, and this is like 1000 times more important
a picture is worth a 1000 words. see?
cell phone camera dead? cant send a photo here.
see below here (see icon blue "Photos" one of the most easy forum on earth to post a photo here.....

my guess is your screen is bad.
to prove that attach any disktop screen to VGA Jack.
if the laptop pad is bad, mouse pad use any USB mouse made
plug it in and see if a real mouse works, can be bought for $3 a real mouse on fleabay or borrow one.

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After trying to change the resolution on my monitor to maximum screen resolution it has just gone blank. the start up menu works ok but then when desk top and start menus should come on the screen is...

Move the mouse so it is way, way down in the lower right corner. Place a penny or dime on the mousepad touching the upper left corner of the mouse. Pull the mouse diagonally down to the right a distance equal to the diameter of the coin. Then back up to the coin.

Right Click

Take your hand off the mouse because the rest is on the keyboard.

up <arrow>


hold <Shift> press <Tab>

right <Arrow> 10 times.


left <arrow> (decreases resolution, right arrow to increase)


By the by if you can find a monitor that will accept the resolution you selected on the 'Properties' window you can switch it back the normal way

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make sure there are no power cables close to the mouse or receiver, I have seen this cause problems many times.

Also try pressing the connect button on the receiver then keep pressing the connect button on the mouse until the receiver light stops flashing

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is the mouse wireless?(try a new batt) optical,try another mouse.

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I have had the same problem with my dell touchscreen. This problem seems to happen with the newer driver software. I reinstalled the older 5.64 driver and actively touch the screen at start-up when I enter the windows password and it seems to work fine.

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