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The hand rail switch contacts can be worn out. The more likely problem is a broken wire by the arm. Remove the cosmetic covers by the hand rails and check for broken wire. If wires are not broken replace the switch.
Normally you must put the key in the hole, after you press the button start and ready. However I recommend you to follow the instr. manual for easy start. Since that every manufacturer has a little diferrent mode of start. If you do not have it download free from www.fitness.manualsonline.com God bless you
Dear Sir: 1) Lube the deck belt very well, as your instruction manual indicate for maintenance. 2) Try to Run software calibration after you fix it. For easy diagnose and troubleshooting. 3) The elevation motor can be faulty for lack of maintenance too, again Run the software calibration.