Question about Toshiba Satellite C55-A5242 Intel Celeron 1037U 1.8GHz 15.6" Windows 8

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Laptop shuts off when you unplugg it and wont turn on with out the charger

My laptop is literally a month old it was fine yesterday when I was using it unplugged but tonight I unplugged it to move to another room and it completely shut off and wouldn't turn back on unless the power cord is plugged in. I don't understand why it is brand new! Help please!

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  • Chanda Topper
    Chanda Topper Mar 28, 2014

    Well problem solved my husband came home and took his laptop batter and put it in my mine my battery is junk already only a month old and the battery had alread died sad..

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The battery can be replaced under warranty. Contact the manufacturer and they will process the replacement, usually cross-shipped for free with good manufacturers.

Posted on Mar 28, 2014

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