Question about Washing Machines
My Kenmore 600 series washing machine stopped after the basket filled with water. There is electricity to the machine. i have tried every cycle on the cycle knob and there is no response to any of them. Is there a reset button on the motor? I cannot feel anything under the agitator that might cause it to seize up. How do you remove the agitator to check for obstructions under it? Bill Blackler
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Posted on Jan 02, 2017
Well, it sounds like you've done your homework. My first suspect would have been the agitator dogs too, but you said they were fine. Another likely suspect would have been the motor coupler, but you said the washer spins during the spin cycle. If the coupler was bad the unit would fill, but wouldn't agitate or spin. Plus, it would make an awful noise. I would have also suspected a clutch assembly, but you said the wash tub can spin. Normally, when the clutch goes bad, the drum won't spin, or spins slow. Another suspect could have been a bad lid switch, but the washer would have filled and stopped, without agitating or spinning. The only remaining suspect that I'm aware of is the gear case (transmission). Checking under the washer can give you some clues. Normally, when a gear case starts to go bad, they leak an amber colored oil. You may find puddles or drips under the washer. If you see no signs of oil the gear case could still be defective, however. But, before you go through all the trouble, double check the agitator one more time. Completely remove it from the tub and check the under side to ensure the grooves that grip the top of the gear case shaft have not been worn smooth. I hope this may have been some help to you.
Posted on Jul 10, 2007
This is commonly caused by a lid switch malfunction. If your model number is correct, the lid switch for your washer is located under the right hand side of the washer casing along the wash tub rim. The switch is activated by a small plastic piece on the washer lid (called a "lid strike") through a small hole. The switch contacts close when you shut the lid. In many cases, the lid switch either comes loose, or the lid strike breaks off. In both cases, the washer will exhibit the symptoms you describe.
Open and close the washer lid and listen for a distinctive "clicking" sound as the switch contacts close. If you cannot hear the switch, make sure the lid strike is intact and the mounting screws for the lid switch (located around the wash tub opening on the casing) are tight. Sometimes, all it takes is to tighten the lid switch screws to realign it with the lid strike. If the switch is defective, or the strike is missing, parts can be ordered on line at searspartsdirect.com. Just type in your COMPLETE model number, which can be found on a nameplate under the washer lid. The lid switch and lid strike will be listed under the "Top and Cabinet" heading. Other sites that offer competitive pricing are repairclinic.com and appliancepartspros.com. If you require instructions on how to replace the switch, you may use the following link:
If you have questions, or if the diagnosis is incorrect, please let me know. I hope you find this information helpful.
Posted on Jan 14, 2009
Check out this you tube. Had the same problem today. Tipped washer on its side and replaced coupler between motor and gearbox. Parts are about $15
This is a good diagnosis video.
Posted on Dec 20, 2008
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