Question about Office Equipment & Supplies
I have error : call service maintenance M1 in my Printer. I've already replace the drum and developer. But the error "call service maintenance" still appears. So, how should I proceed to resolve it? My friend tells me that I should enter to "service mode" but I don't know how...
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Posted on Jan 02, 2017
SOURCE: Service mode
All I have access to is the Toshiba Version of your machine but I think maintenance mode is the same.
This is the excerpt from the relative info in the service manual.
Basically you press # * c * ( to get into maint. mode
Press 20 Start 01 start (then the maintenance counter will clear)
I hope you can figure it out
The drum and dev counts are below
To enter the serviceman test command mode, press the keys as follows:
[#] key → [*] key → [C] key → [*] key
To cancel the test command mode, press the [CA] key.
[10KEY]:(number pad) Entry of MAIN CODE/SUB CODE
Selection of an item
Setup of an adjustment value in case of test commands for adjustment
[←/→]: Selection of MAIN CODE/SUB CODE
Selection of an item
[OK (ENTER)/START]: Settlement
<In case of test commands for print>
[OK (ENTER)]: Settlement (Without print)
[C]: (Interrupting operation check) Returns to the upper hierarchy.
In case of test command of operation check, terminates the operations.
[CA]: Exits from the test command mode.
For a test command of adjustment, the display returns to the initial display (00-00).
20 01 Maintenance counter clear (M-CNT CLR.)
24 06 Developer counter clear (DVLP CLR.)
24 07 Drum counter clear (DRUM CLR.)
Posted on Mar 12, 2008
1 Press the [Utility] key three times.
“USER MANAGEMENT” appears.
2 Press the [Yes] key.
"CHANGE D/C" appears
3 Press the [Yes] key.
Posted on Jul 13, 2009
SOURCE: Service error 5100
Hi You can Try 2 things.
ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there
It may be a piece of paper or a scotch tape or a staple wire.
Clean the timing strip.
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .
Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Feb 22, 2010
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