Question about Microsoft Xbox 360 Console

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Microsoft xbox 360

When i turn on my xbox all that shows is a white screen with no writing on it

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Re: microsoft xbox 360

Rats. Sorry to hear that. You've got a broken console. If it's under warranty still just get your serial number off the back and call 1-800-4MY-XBOX for repair or replacement.

Posted on Dec 19, 2007

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Jan 14, 2010 | Microsoft Xbox 360 Console

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My xbox 360 when i turn it on the power button goes red

You've got the Red Ring of Death (RRoD error message).

Connect your 360 to a TV or whatever you normally display it on. Try turning it on, and it should come up with a black screen. On the screen there should be an error message. Look at the code on the bottom. This code is extremely important, so write it down. The code will be an 'E' something, followed by two numbers.

Call Microsoft about it, and they can arrange to collect your Xbox 360 for you and send it off for repair. If the console is within a one year warranty, all repairs are free.

If the error is an E74, and you are out of warranty, don't panic! Microsoft have a 3 year warranty included for free, provided you have the E74 error.

The US Microsoft number is 1-800-MY-XBOX, I think.

Sep 07, 2009 | Microsoft Xbox 360 Console

1 Answer

Black screen with white dots moving around everywhere

It is possible to open your Xbox 360 and fix the problem, which isn't recommended, but there are many tutorials, but if it is not 3 red lights then you don't have the Red Ring of Death. If the whole ring around the Xbox 360 is red then this means that either the Audio-Video cable is not connected properly, or the Xbox 360 is not detecting it. You can try cleaning the AV cable or you could try buying a new AV cable. The easiest way to decide on what you should do is go to:
That is the specific page for your problem and should give you a solution, and if it does not, then you should be able to contact Microsoft, and if it is still under manufacturer's warranty, then they should be able to fix it for free.
I hope I helped! ~Flascher

Jul 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox keeps freezing on the Microsoft Start-up screen

try clearing the memory cache

to clear the xbox 360's memory cache,
1. go to the system blade on your menu(should be the very last one)
2. go down to were it says memory, click on it. this should bring up your hard drive or other storage devices, press a on the one you want to empty
3. once youve gotten to the screen were it shows rename or format your storage device, input Y,X,X,LB,RB,X,X and a prompt will come up asking you if you want to empty your systems cache.

Jun 22, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox wont show on screen

Check the little switch on the av cord at the end where it goes into the xbox. If your using component most likely it needs to set to HDTV. If your using the yellow, red, and white cables then set it to TV. My tv will go all black if mine is set to HDTV when I'm using the yellow, white and red ends. I hope this helps.

Jun 09, 2009 | Microsoft Xbox 360 Console

1 Answer

Game screen freezes and there are white vertical lines on the tv

i dnt know about the vertical line but i had the same problemand i solved this by taking it to my nearest computer shop its as simple as that

Apr 14, 2009 | Microsoft Xbox 360 Console

1 Answer

Black and white screen on tv when i play my x-box 360

Have you tried adjustign the mhz settings ie: change from 50mhz to 60 mhz as some games will show up in black and white if you have the xbox set to 50 mhz

Mar 03, 2009 | Microsoft Xbox 360 Console

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Diagonal white lines...

Thats the first stages of the 3 red lights ,the white lines are vertical sheering caused by the vga chip.Microsoft now give 3 years warrenty for the 3 red light error plus if you have only just had it back from Microsoft then it will have deffo got a year on it anyway.

Jun 08, 2008 | Microsoft Xbox 360 Console

1 Answer

White screen

This could either mean that your discs are corrupt, or something is your with your drive lense. Contact XBOX customer support for more help/info.

Customer support: 1-800-4MY-XBOX

Jan 11, 2008 | Microsoft Xbox 360 Console

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