Question about Office Equipment & Supplies
One day our company printer wasn't working, the guys left it go for a week, and now i got put in charge of the problem. Any Ideas?
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Posted on Jan 02, 2017
According to the manual: "A 13.01.00 error message indicates that the media did not arrive at the pre-feed sensor (PS102) within the specified time." That usually means that the rollers fail to pickup the paper from Tray 2. Usually, cleaning the paper feed roller in the 500 sheet tray should fix this. While blowing out dust, you may have coated this roller with paper dust. A quick way to double check this is to power cycle the printer & try to print from Tray 1, the MP feeder tray (unless Tray1 has rarely or never been used...it might be a little tempermental as well). Regardless, this error is very common & is usually fixed by cleaning. Depending on usage, this roller is considered a customer replacable item (Part # RM1-0037-000CN) with a life expectancy of more than 200,000 pages. There are 3 of that type roller in the printer, but the one in the tray is usually the 1st one to fail. Hope this helps!
Posted on Jun 02, 2008
Replace the fuser unit (they last about 75K pages in my experience)
1. Power down the printer and unplug it
2. Remove the fuser from the back side of the printer
3. Replace the fuser unit with a new one
4. Turn the printer back on
Posted on Dec 24, 2009
SOURCE: what is the default ip
There is no default IP address on HP printers with Jetdirect print server card.
You set the IP address in the printer's network settings. The IP address need to be set to match your network's address range.
To configure the HP network printer to work on your network, please click on this link and follow my instructions :-
Posted on Dec 14, 2010
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