Question about VIA Rack Mount LCD Monitor KVM Keyboard--Model RKP117, 1U 17" Monitor w/ optional Touch Pad (RKP117e)&Tr...
We had a similar problem with a kvm switch at our work. It turns out that there is a bug internally. This may not help you but its worth a try. Unplug the power, wait a few seconds and plug the power back in.
Posted on Mar 28, 2014
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Posted on Jan 02, 2017
Tips for a great answer:
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make sure that the right type of mouse is selected it will be in the hardware tab or
control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot or select properties under driver you can update driver,rollback driver or uninstall and under hardware you can troubleshoot
hope this helps
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