Question about Canon imageRUNNER 5000 Copier
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Posted on Jan 02, 2017
SOURCE: Error E000001-0000
e001 is a fuser error. it might be able to be reset, but should be looked by a tech.
*28*-press the additional func button, 2&8 at the same time, and the additional func button again.
when you have done it correctly, the screen will change and it will say service mode across the top.
press the done or ok button on the lower right side of the screen.
turn the machine off at the black switch on the right side, wait 10secs, turn back on. should work.
****DONT MESS WITH ANYTHING ELSE IN SERVICE MODE YOU CAN REALLY SCREW UP THE MACHINE.!!!!!!!!!!!!!!!******************
Posted on Apr 23, 2009
I had this same issue. Lost power in the house for just a second, but after the printer would not turn on. I think that the loss of power caused the printer to get stuck in a locked state. Tried everything I could think of including changing outlets that the printer was plugged into but nothing seemed to work. Saw a troubleshooting tip on the Canon webpage about unplugging the unit for 5 minutes and thought it was hooey, but tried it anyway. Ended up leaving the unit unplugged for probably 15 minutes and when I re-plugged it in it fired right up.
Posted on May 15, 2009
5010 is a scanner error, either worn out scan lamp or sensors. Canon only replaces the entire scan assembly, if you like I can get part number and price.
Posted on Jun 23, 2009
Try to enter service mode, and from function clear the error.
Switch off and on. If the problem persists you have a problem with your fixing unit...
Posted on Sep 03, 2009
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