Question about Boston Acoustics Duo-i Horizon Clock Radio

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Display Panel Light is Out

In Brightness mode, I can see that the display is set to 20 (full bright), but it's dark as can be. Boston Acoustics CS suggested a 48-hour unplug to reset, which I did with no effect. The service center they provided in Syracuse notes that they've encountered this several times before -- quoted $150 - $160 (!) for repair, not including my shipping costs, which have to be another $25+. The unit is approx. 2.5 - 3 years old, and has not been mistreated or subject to any adverse conditions. I'm deeply torqued about this and feeling ripped off in the extreme. Is htere an easy fix I can do myself, or is the solution achieved through judicious application of a 10 lb. sledge?

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  • Contributor
  • 8 Answers

Bull, the cap is leaking all over the board and has damaged the control microprocessor. Good luck fixing that yourself. No parts available, sorry.

Posted on Sep 12, 2014

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Unit looses time

I just received a email from BA re this issue. They were amazingly prompt and friendly. Here is what I was advised to do:

"One thing to try is to let the radio recalibrate itself, this is done by leaving the unit completely unpowered and unplugged for 48 hours to let the cap drain and the unit will recalibrate itself"

Posted on Sep 16, 2010

issikiki
  • 563 Answers

SOURCE: My remote control stopped operating my Boston

You can contact the BA. As they will make arrangement to take it back and replace it. BA is a good company and they give consumer feedback as soon as possible. Well, only if you haven't got an answer to your question.

Posted on Jan 26, 2010

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