Question about Transcend StoreJet 25 Mobile 500GB USB 20 25'' External wOne Touch Backup (Red) 500 GB Hard Drive

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External hard disk delay

Device not detecting. long time to open.

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  • 13 Answers

Your drive has most likely developed bad sectors, if your data is precious do not run software recovery programs over it since this can stress the drive and cause it to fail completely, take it to a data recovery company. If you do wish to try it yourself use an imaging tool like dd_rescue for linux, also remove the drive from the USB enclosure and connect the drive directly to the machine.

Posted on Mar 28, 2014

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Posted on Jan 02, 2017

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SOURCE: 320 GB transcend external Hard dics is not

seems your cable is malfunction. change your cable usb

Posted on Jul 11, 2010

SOURCE: hard disk is detect but it unable to open it ask

there are many softwares to recover and repair you partitions and access your data again.
one of the most popular software is "EASEUS Partition Recovery". this software is free.

Posted on Jan 08, 2011

  • 171 Answers

SOURCE: I cant open my external

Right click on it then select explore...save your data from it and format it.Good luck.

Posted on Feb 09, 2011

bronk50
  • 27725 Answers

SOURCE: my transcend external hard disc is not detecting in my computer




click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X


you will need to update/reinstall drivers

right click to reinstall drivers


if you can see your usb but its not working

ports(com&lpt)right click update driver


sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,



if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem


check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts


if this fails to fix the problem


you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap


hope this helps

Posted on Jul 31, 2012

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NO BOOTABLE DEVICE


When the computer/laptop cannot see a boot file/disk on either the hard disk or floppy drive it gives an error message - "No bootable device. Insert boot disk and press any key"

First thing, check to see if the is a floppy disk inthe floppy drive, if so removes this disk.

If there was no disk in the floppy drive then it maybe a hard disk problem.
Check the BIOS to see if the hard disk is detected, if not open the case and re-seat the data cable on the hard drive and also where it connects to the motherboard disk controller.
If it still gives this error message and the BIOS does not detect this hard drive, then the hard drive is probably faulty.

A further check on the hard drive, remove the hard drive and connect it to an USB hard drive adapter and connect it to a working computer's USB port, if this computer does not detect it as an external storage device then the hard drive is faulty.

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Not recognice by usb hard


A USB hard drive is a portable external storage device that works just like a conventional hard drive.

The device is simply plugged into a USB port on your computer as you would connect a flash drive.


Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.


If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.


Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

The USB device should be listed as "removable disk" once it is plugged into the computer.


If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.


The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


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My laptop says no bootable device insert disk what is wrong?


NO BOOTABLE DEVICE When the PC cannot see a boot file/disk on either the hard disk or floppy drive it gives an error message "No bootable device. Insert boot disk and press any key" First thing, check to see if the is a floppy disk in the floppy drive, if so removes this disk. If there was no disk in the floppy drive then it may be a hard disk problem.
Check the BIOS to see if the hard disk is detected, if not open the case and re-seat the data cable on the hard drive and also where it connects to the motherboard disk controller.
If it still gives this error message and the BIOS does not detect this hard drive, then the hard drive is probably faulty.
A further check on the hard drive, remove the hard drive and connect it to an USB hard drive adapter and connect it to a working computer's USB port, if this computer does not detect it as an external storage device then the hard drive is faulty.
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