I have an Ecoquest Air Purifier....I have had it for about three years....it has always run beautifully, although it has not had much use....
today i put it on Sanitize and it simply isn't doing it....It...
Possibly the 4" white plate with the screen center is not inserted correctly, or it may need to be cleaned or replaced. Open the back of the machine and remove the plate. Clean it with a solution of equal parts ammonia/warm water. Scrub gently with a toothbrush or soft veggie brush, rinse well, blow-dry or air-dry. DO NOT use any kind of drying cloth or paper, and avoid touching the screen portion with fingers.
When the plate is dry, inspect it for any burned sections, broken wires, cracks, or other imperfections. If anything appears broken, the plate must be replaced. (Call Vollara, the new name for EcoQuest at 1-800-989-2299 to order. Use #16618 if you need a referral number.)
When you reinsert the plate, make sure the plate is inserted with both the top and bottom of the plate in the "tracks." Also make sure that the two metal contact fingers are pressing firmly on the screen portion of the plate. Look carefully to see if you can detect any loose wires, connections, or corroded components that may be shorting out or broken.
When you power on the machine, if the contact points are receiving power and if the plate is clean and unbroken, you should be able to smell the purifier both on "sanitize" and with the "purifier on" settings. Remember, the air passes in a V from the front of the machine, so if you're standing close, front and center, you may not smell the purifier. High humidity also masks the ozone smell. Also, if the UV/cell is on, you're still getting powerful purification.
Hope this helps.
Jan 13, 2011 |
Ecoquest Fresh Air Air Purifier