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Infected computer, now clean ..of everything!! I want to go back to Gmail for my emails.

I have an HP Laptop A6 Vision AMD

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Hello, Go to and download the free program and run.

Posted on Jun 01, 2014


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017


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I log into my g-mail account,another persons name & address keep appearing

HI Sharon,

Sounds like your email account with gmail has been hacked and under control by another person. However, im not sure about what you wrote about you logged into your email account by using your own email and password with gmail then ....what happened did you logged in successfully or not?
if you did logged in your gmail account successfully then after you logged in you see your profile name has been changed to another person name and so on the address also has been changed too then it definitely means your gmail account has been hacked by another person who did know your email address and password and that person logged into your gmail account and he or she changed your profile info and gain control to use your gmail account. This issues are not difficult all you need to do is logged in to your gmail account then on the upright conner you would see profile name of you or may be of another person name just click on it and click on MY ACCOUNT from there all you need to do is to review all of personal information and make correction back your your own profile. Once you finish to make correction then the last step is you MUST CHANGE YOUR GMAIL PASSWORD so that the hacker no longer can access your gmail account anymore.
Now you need to do a second step and this is very important it regarding why and how the hacker could gaining control of your gmail account because some of the computers you did use to get online and logged in to your gmail account ( it could be your home computer or laptop or it could be any computer outside your home but you did one time use it to check your email) Those computers or laptops you has used they has been infected by trojan or malware that is why the hacker could pull out your personal info such as email address or password. Now we are talking about your computer or laptop at home : to prevent those hacker again can gain control to access your computer without your knowledge so that they can pull out your new gmail password ! After you fix your gmail profile and change new gmail password you need to do next is to clean up and remove the virus, malware, trojan horse ....etc whatever it is which infected inside your computer. Then you will be safe.

If you can not do it by yourself ( to remove infected file on your computer) then you really need professional help to get your computer services by a computer tech.

Good Luck.

Dec 02, 2015 | Computers & Internet

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Trying to log on to my HP A6 Vision Laptop.

You will have to go to another computer and log into your live account and change your password and then log on you're current machine with the new password

Oct 05, 2014 | Computers & Internet

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I have an HP Pavilion G6 2210us notebook and just

I would suspect the display itself. Check the GPU and main board by plugging and external monitor in.

Sep 30, 2014 | Computers & Internet

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HP DV9715NR laptop starts up and shuts down as fast as it starts up

These older HP laptops are notorious for overheating. Heat is the #1 enemy for computers.
If it turns off right away, you could try opening the laptop up, cleaning the dust and lint out and replacing the thermal pads. OR even using good thermal past instead of pads. And use a laptop cooling pad. That should work.
If it turns on but no video then the Video chip needs to be reflowed. The heat has caused the Solder to melt and not make full contact with the motherboard. But this fix usually lasts a couple of months. It's just a bad cooling design, these older computers with two chips, one processor and one Graphics are the problem. The graphics chip especially produces way too much heat for the tiny heat-sink HP decided to put in the DV Laptops.
I've had both a DV9000 and DV6000 and both had the same issue with the graphics chip producing way too much heat. The newer laptops with Intel i3, i5, i7 and AMD A4, A6, A8 chips and the like, have the graphics integrated with the processor and heating is no longer an issue.
In my opinion they are not worth fixing. I would take out the Hard Drive and put it in an external enclosure to pull all your data out. You can then reformat it and use it as extra external drive. I would just invest in a new or used computer that uses the processors that combine both the processor and graphics in one chip.
You can still find the old type like Pentium and Celeron computers but they are slow and still use two separate chips. My 2 cents, and then some lol. Good luck.

Jan 03, 2014 | HP Pavilion dv9715nr

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Need to see keyboard of HP vision

It's an HP G62-367NR Notebook PC

Has the 'VISION' technology from AMD

When referencing to a computer; desktop or laptop; the inference should be to the model number.

With an HP it's the Product Number.
P/N in the white Service Tag.
Back of a desktop computer
Bottom of a laptop.

In the following link, SET your mouse cursor in the middle of the photo. This enables the Zoom In feature. Move your mouse around,

For additional questions please post in a Comment.

Mar 31, 2013 | HEWLETT-PACKARD G62-347NR Laptop

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Laptop black lines

Take it back - it's under warranty.

Mar 23, 2013 | HP ENVY m6-1105dx AMD Dual-Core A6-4400M...

1 Answer


Hi, HP and Acer are both pretty good branded laptops, better than cheap models outthere like Gateway, etc.

But its not really the brand to look for, its whats inside the laptop that counts.

The processor (intel, Vision AMD) etc
The ram (4gb or above)
The HDD (320gb or above)

the hgher the Ram, and the higher the HDD, the better the laptop.

Also I personally recommend Intel processors as Vision AMD processors can be slow (depending on which type of AMD)

Hope this answers your query

Mar 08, 2012 | Computers & Internet

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