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Perhaps they'll even offer a suggestion or two that may help troubleshoot and fix your particular remote problem...I have no personal or financial interest in the aforementioned business- just trying to help and pass on good info.
I also attached a youtube video that offers a coupon code should you need to buy a new one.
sometimes there is a switch near the battery or on the bottom of the remotes to disable it. otherwise some projectors have an option in the menu that you need to turn on to be able to use the remote, it should be under IR options
Just to confirm if the remote is working you can do a simple test. Take the remote very close to a working AM radio tuned halfway ( 800 - 1000kHz ) make sure there are no active radio station on that tuning, turn the volume up high. Press any button on the remote and one should hear some bleepling sound as if in an alien movie. If so the remote is transmitting OK. If not replace the remote. Did the previous battery leak and damage the inside ??
Okay here's the fix. Remove batteries. Re-install them wrong side
in! Don't panic. Reverse the direction of both the battery cells and
install. Press "Power" button a couple of times and a few other
buttons a few times. Then remove batteries and re-install the right
side in. Voila.
First check the main switch located at the rear of the unit next to the power socket.Make sure it's turned on. Next, if the projector turns on with the power button on top of the unit, then the problem is with the remote. Replace batteries to make sure fresh ALKALINE batteries are installed correctly--the batteries must SAY alkaline on them. Ordinary carbon batteries WILL NOT WORK! Check inside the battery compartment for corrosion from a leaked battery. To actually test to see if a remote is working, you will need use of a camcorder with "night shot" or night vision capability. Turn on the camcorder and set it for night vision. From a distance of at least 8-10 feet, aim the remote at the camcorder and press a button...you will see the front of the remote light up as if it were a flashlight! That is the infrared coded light the remote produces to signal the projector.If you don't see any light, the remote is bad and will have to be replaced. If you see light, the receiver on the projector is not functioning correctly and will have to be repaired.