Question about Epson Stylus C43UX InkJet Printer

2 Answers

Won't print I have similar problem with Epson C43UX. My green and red light are blinking (one at the time), and doesn't print nothing. I replaced ink catridge, but it doesn't work, not even paper goes thru, i can't print, if printer won't grab paper. What should i do?

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  • 4 more comments 
  • boywho Jun 16, 2009

    I downloaded the SSC Service Utility but something isn't right. I go to "Resetter" and I click all buttons there is (Write, Check and Test), but then program prompt for error - 'Device not found'! I also tryed Ink 'Frezzer', 'Head Cleaner' and 'Reset counters', and nothing worked. Previously I'd instaled drivers and my PC also "see" printer. I hope.
    I think color cartidge was replaced first time, the problem is, that isn't my printer, it's my friends.
    Tomorrow i will record video of printer and how is behaving for better understanding.

    Tnx for now! I'm very grateful!


  • boywho Jun 19, 2009

    I posted video on YouTube, you can see it by click on lower link.

    Thank you for you time and help!

  • boywho Jun 23, 2009

    I would love that you fix printer, but I am sorry, because my friend already take his printer back, because he was tired of waiting - i don't know, he thinks that stuff like that can be repaird in a minute, and I don't know what he will do now. I will try get printer back, than we will try to repair it by remote administration.

    I Thank you for your help for now! I will be in touch!

    Have a nice day!


  • boywho Aug 21, 2009

    Hello, I am back. I got the printer back so we could do this. That you connect thru Team Viewer, i will installed it and we could talk when we gonna do this and what time.

    tnx

  • boywho Oct 12, 2009

    Problem still isn't solved, so... you could add me to your Messenger (boywho@windowslive.com), and we could set time and date, when you could fix printee thru Team Viwer with SSC Service Utility.

  • boywho Oct 13, 2009

    Ohh jeah, just one more thing, i have time over weekends when I'am home... bye

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Basically your printer says that you need to replace the waste ink pads. If this happens for the first time to this printer you can just reset the counter using SSC Service Utility (http://www.ssclg.com/epson.shtml) or if it happened more than once you shoul first replace the ink pads and then reset the counter or the printer may overflow. That's it.

Posted on Jun 15, 2009

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  • haivanko
    haivanko Jun 17, 2009

    Ok. let me know when you have that video so i can view it and try to help you further.

  • haivanko
    haivanko Jun 22, 2009

    The video confirmed 100% that problem is with the ink pads.However using this SSC utility when the printer is in this condition is a little bit harder than usual and the explanation how you to do it will be about 100 rows of text wich i have to write here so i've come up with the idea how we can work this out quickly - if you are agree i can use remote administration program (Team Viewer) and fix the printer myself. This will same time to both of us and your friend.We just have to negotiate when exactly durring the day or the night going to do it -it will take probably 10 minutes tops.

  • haivanko
    haivanko Jun 24, 2009

    Yes, thing like this CAN be repaired in a minute - i just fixed one C42 with the same problem durring the morning coffee:) So let me know if you get the printer again.

  • haivanko
    haivanko Oct 12, 2009

    Hello:) I am sorry for the late response but i was out of town for a while....so let me know if your problem is still not solved ?

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Hey even i have exactly same problem so kindly help me, If u had already solved the problem. I will be always online in my gmail/yahoo. My e-mail id is mithuncollege@gmail.com or mithuncollege@yahoo.co.in. I will be waiting for u'r reply

Posted on Jan 06, 2010

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3 Answers

2 red lights are blinking!!!!!


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you need to download "indoreset" website a adjustment program of this printer.
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Maintenance request error is not cleared until the waste ink pad is replaced with a new one, and the waste ink counter in EEPROM is reset by the service operation.

"try in this procedure
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The green light is the power light, the red light indicates out of paper or an empty ink cartridge.

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My Epson is printing pages in code and will not stop and the green light is blinking and the red is staying on. We put in new ink cartridges today.


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1 Answer

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Please see your manual for the meanings of the green and red printer lights, and how to load paper and change ink cartridges. If you do not have a copy, you may download it from here:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14409&infoType=Overview

There is also a self-help troubleshooting guide there which is very useful.

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If both lights are flashing, it means the Waste Ink Pads in your printer are saturated with ink and the waste ink "protection" counter has exceeded its limit. The Waste Ink Pads should be replaced as soon as possible. You can overcome this problem temporarily by using the SSC utility - download from

http://www.ssclg.com/epsone.shtml

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However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer. This is quite straightforward once you know what to do.

If you decide to have a go at replacing the ink pads yourself, post a new comment, and I will provide further help.

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3 Answers

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