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Port forward i am tring to see my web camera from home trendnet cam tv-ip400w works on my nework but not from home

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Re: port forward

I am assuming that you are running the camera in a remote place that is NOT your home. (Such as work.)

Do you have access to the on-site location's gateway/router system? If so, make sure that you are logging into the camera's web interface.

Do the following:

1.) Assign a STATIC IP to the camera.
2.) Make sure you know the ISP's DNS information and enter it into the camera's config accordingly. (Typically, you can also use your internet connection gateway device as the DNS server for a device as well. ISP's DNS is more direct, however.)
4.) Enable UPnP in the camera so the device makes itself known to any router on the network so it can dynamically open ports as needed. Video feeds may or may not work without this.
5.) Save your configuration of course.
6.) Login to the on-site router of the network that your camera is connected to.
7.) Go to NAT/Port Forwarding/Whatever it's called in the router...and make an entry for the camera's designated STATIC IP. Make sure that you get the right port number on the entry as well.
8.) Save your configuration.

Optional step: If your ISP is not using a STATIC IP for your internet connection, then use a Dynamic IP site such as to help dynamically adjust for sudden or regular IP changes of your network's internet connection. (That way you can also just type in a URL and port number for your camera instead of memorizing an IP.) Note: This may require you to install software on a local system to update the DynIP site with your current WAN IP. (The camera appears to have the ability to do this on it's own, however. Find the options in the camera's web interace.)

If you have followed these steps in general and adapted to them where should have a working video feed from the camera...

...unless you ARE using a network connection at work for it and your administrators have locked out certain network functions that the camera is requiring.

In that case... your system administrator for assistance. LOL

Good luck!


Posted on Nov 04, 2007

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