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No works no light flash on my magic jack box and nothing works

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Does your magicJack work while plugged into your computer?
If YES, you may need a replacement power adapter. Please try testing with another adapter, if available. Once you have determined you need a new power adapter please
use this link magicJack Login
If NO, please chat with one of magicjacks live agents and they will be happy to assist you.
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Posted on Feb 04, 2015

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Posted on Jan 02, 2017

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1 Answer

I moved. magic jack says no line when hooked back up


  • Is everything turned on?
  • Is the blue light, inside your Magic Jack dongle, on? (Note that the Magic Jack Plus should have a flashing red and green led as well.) If you use the older model you might need to connect it through a powered hub to ensure the device receives enough power to operate properly?
  • If this is a new installation, is your internet service and computer capable of handling the requirements placed upon them by Magic Jack?
  • Do all your connecting cables appear to be firmly attached?
  • Are you watching Netflix, downloading or streaming files at the same time you are attempting to place a call?
  • If you are using the Magic Jack Plus, does the system report Error 3002?
.
Next, you should ask yourself what recent changes you have made to the computer/Magic Jack software? What recent upgrades have you performed to your hardware? Could this have effected the performance of your Magic Jack?
If your difficulties persist, it is time to divide and conquer. Google a 'you tube' link and watch the video. If you cannot connect to the internet, consult your internet provider for assistance. If the video is choppy, the internet connection might be too slow or bogged down. Perhaps your computer is too slow or requires maintenance. If you cannot hear sound, you might be experiencing problems with your soundcard or sound drivers. You should check Control Panel/Sound and ensure that 'USB internet phone by Tigerjet' is installed.
If the video ran correctly, the next step would be to test your handset and phone cord at another location.
If you prove the handset/phone cord to be correct, you have pinpointed your fault to either the Magic Jack or its software. Contact online support for Magic Jack.

Oct 11, 2014 | magicJack Plus Pc To Phone Adapter

2 Answers

Magic jack customer service


If your tv has internet access and you can run their software on it then it will, otherwise no.

Aug 30, 2014 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

Old majic jack want to start new program


If you have an old Magic Jack, my 4 unit are 6 years old the company just really wants you to upgrade to a newer product no need to. Try removing Magic Jack completely from your tablet, restart unit, make sure to clean out all junk on tablet from Magic Jack you could try a program that cleans your tablet for you, but unless you know what to remove don't get technical just a standard clean up of old files, this is usually under apps, Magic Jack, then there will be a clear cash button, clear data, and uninstall.
Restart unit then do a fresh install of Magic Jacks new app for your type of tablet from Googles sight or Magic Jacks make sure if you have a Mac to install the Mac App and if you have an android tablet you install the Android App. This has been working for me. With the old Magic Jack you will need to do a fresh install when you get errors and crashes. I do it 2 or 3 times a year. Good Luck!!

Jan 06, 2014 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

Panasonic 5.8ghz cordless phone, caller id does not work with Magic Jack plus, only the person phone# comes up twice


The phone will only show the information that it is given by your phone service provider (Magic Jack).

Oct 31, 2013 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

The voice of the person talking to me over Magic Jack breaks up. It is as though the sound fades in and out making it impossible to understand what the person is saying.


magic jack can be a funny beast....on my quad core 10GHz AMD box under Windows 7 or XP, it 'll break up like crazy, but I built a 1.5GHz single core P4 under XP and it works flawlessly on it...so that box does nothing but the magic jack now. Yup, got a BIG phone box under the desk...lol...

Mar 02, 2011 | Computers & Internet

1 Answer

My magic jack could not work with my vista home premium desk top computer


In what way would it not work?
You may have a faulty USB port or may be disabled in the system BIOS. Check for USB port functionality first since magic jack uses the USB port.
Get ahold of a flash-drive and see if the flash drive works in the port. You may have a faulty magic jack device if nothing else.

Jan 07, 2010 | Computers & Internet

2 Answers

My computer doesn't recognice the MagicJack


Magic Jack reserves the first empty drive letter number after your hard drive letters. The problem is that it cannot share this drive letter with a flash drive -- in that when Magic Jack is out, some newer flash drives (such as 4GB Kingstone DataTraveller) cannot claim the same letter, and therefore the flash drive does not work. The reverse is true also in some cases too. if you plug in an older flash drive that uses say letter G when G had been previously claimed by Magic Jack, and you click on the Magic Jack icon (tha references G at this time) the Majic Jack stops working on that PC for good. This seems to have come up recently (late June 2009) withthe Magic Jack's new software update. The annoying beeps also have been introduced with this update. Somthing enters digits into Magic Jackphone number dialing buffer that looks like a memory leak from another part of the computer RAM due to poorly written drivers or invalid shared interrupts or DMA regions.
[Randy Rasti]

Jul 08, 2009 | Computers & Internet

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