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This is the third unit I have had which failed when the hose cracked at the handle. This time I decided to repair it instead of investing another 50 dollars for a new one. I used my trusty Leatherman with the serrated blade, to open the two halves of the handle - along the glue line. I slid the half of the handle down the hose and left it there for later.
Once open I slipped the collar off the tubing and down the hose. I needed it later and this way I knew where it was!! Next I used the blade to shave the old hose stub off the barbed connector being careful not to damage the barbed fitting.
Next I heated the end of the freshly cut-off hose in boiling water and pressed it onto the barbed fitting. Now I slid the locking collar back down the hose and onto the hose at the fitting. After assembling the handle I put a stainless steel worm-drive hose clamp ont the handle and the unit works once again . . . until the next time the hose breaks!!
It sounds like the valve is stuck and the valve handle is bad. All toy need to do is remove the screw from the valve handle, remove the handle, use a pair of water pump plyers to turn the valve. I would suggest that you replace the valve, to do this shut of the water main. remove the hose that goes to the toilet from the valve, remove the valve, ust Teflon tape and reinstall a new valve, reinstall the hose, Turn on the water main make sure the valve is on, check for leaks. Its really quite an easy job.
I am not clear from your question as to whether you have purchased a replacement hose and need to know how to fit it or you are asking how you use the hose to vacuum?
If you are trying to fit a new hose, with the old one removed, simply line up the large plastic cuff on the base of the hose (this is the one with the cable tidy) and push it downwards into the slot at the base of the main body until it clicks into place. You can then insert the wand handle back in and store it on the machine.
If you would like to know how to to use the wand/hose, simply press the wand catch on the front of the wand handle just above the main carrying handle and pull it upwards. You can then splide the hose to the bottom of the metal pipe and press the button on the hose cuff to release the wand handle. The tools fit directly onto the hose cuff for vacuuming the car, your stairs or upholstery.
Good that you didn't just pry things open. If you look closely you will see several tiny plastic caps under which will be hidden screws. Remove the screws and gently separate the "handle cover" from the main handle, then slide the handle off the hose. Clean the internal handle contacts and the rings on the hose. Reassemble by installing handle onto hose fully to align contacts, then installing wiring cover portion onto the hand grip. Any evidence of black pitting on the rings needs to be polished with fine sandpaper and the finger contacts adjusted for tension to eliminated further shorting. After cleaning, you can apply a very thin film of petroleum jelly to the contact rings for smoother rotation.
check the sprayer handle by disconnecting and blowing into it and pressing sprayer handle and/or for possible kink at main body or hose by disconnected sprayer point hose into sink and turn on water. If no water the the diverter in main body is not working properly and needs to be reassembled or replaced
The Telios has a bad design on the handle and it sounds like something has definately got stuck. Unfortunately the nature of the cheap European design means the handle can only be removed by someone who owns a vice in their garage without breaking the removal points. Alternatively find a long bamboo stick or pole to put inside the hose mount which connects normally from the main bin of the Telios (not the other way around up the handle) which has no sharp edges and push up and down vigourously to dislodge any clogged dirt which may have inadverntely got stuck either by the handle or in the hose itself.
Another thing to do is to check the suction from the Telios itself by removing the hose. If there is suction coming from the main dirt bag/bin door with the hose removed then there is no problem other than a clogged hose and handle. Hoover updated the handle and hose in 1999 and spares can be found by looking on Ebay.co.uk for cheaper prices.