Question about SanDisk Sansa e250 MP3 Player

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AMT MP3 PLAYER USB 2 DEVICE VIRUS PROBLEM

Dear Sir,

I had purchased the above mentioned MP3 Player. It worked properly about 6 months of time but after this it infected by a virus. Now when i plug it into computer it show the message of trojan on start.exe as well as autorun.inf files. I tried hard even i have reset it through its supported driver cd but could not resolve the problem. Now it is not working in transfering data. When does i copy any file from any pc and want to paste it in other pc. I damage the files and i remain fail to paste the data at other place.
Please help me and tell me the solution.
Please send the solution on my email address that is given below.

thanks you very much for your kind help.

regards
Fawad
(fawadsun78@yahoo.com)

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It could be that _your_ computer is virus-infected, and it tries to infect any device that you connect to your computer.

Find some other computer with "current" and "good" anti-virus software.

Connect the device to that computer.

The anti-virus software should both _detect_ and _remove_ the computer-virus from the device.

Then, on your computer, download and run the Microsoft MRT (Malware Removal Tool): http://support.microsoft.com/kb/890830/

Also, on your computer, download and run the virus-scanner from: http://www.prevx.com
to "clean" your computer.

Then, once your computer is "clean", connect all the USB devices that you have, and virus-scan each one of them.





Posted on Feb 28, 2010

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Posted on Jan 02, 2017

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