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Cannot set up carrier voicemail on swissvoice epure phone

We can't seem to get the voicemail to kick in and so no one can leave messages when are are unable to answer the phone. I've checked that the voice mail is set up but the phone just rings continuously until the caller hangs up.

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Cordless phone is beeping nonstop while not in use


I used to repair the old Ascom Avena phones that eventually became the Swissvoice epure phones. Please note that Swissvoice was Ascom Telecom previously. I can answer most questions via telephone hence please contact me on 07889003456 - Charles

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Is the base station plugged into the phone jack on the wall?

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If you subscribe to call waiting from your supplier, be sure to clear all those messages before you attempt the following procedure. The LED is also an indicator for call waiting.

Here is what works for our SwissVoice E-pure phone. When the phone is in the standby mode (waiting for a call), press the UP navigation key on the right side of the phone. These keys are also used for volume adjustment in another mode. This gets you in the missed calls menu. Then press on the down navigation key as often as needed to stop the LED from flashing. By pressing on the down key, you start from the latest missed call and go back.

If the phone has been flashing for some time, you might have to go through a lot of missed calls before they are all cancelled. According to the instruction manual. it can store 50 missed calls.

Good luck.

Jul 09, 2013 | Swissvoice Epure Full Eco Cordless...

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How do i set up my voicemail...manual not explaining ...please list steps ....


Hi,

Once you call your voicemail service, you'll be taken thru step by step instructions to set up your voicemail.
To call your voicemail service

1. From the Home screen, tap Phone.
2. Touch and hold down 1.

If this does not work, you need to set up your voicemail number. Your subscription includes an answering service, callers can leave a voicemail message when you cannot answer a call. Usually, the voicemail number is saved on the SIM card. If not, contact your service provider to get your voicemail number. You can then enter the number manually.
To enter your voicemail number
  1. From the Home screen, tap .
  2. Find and tap Settings > Call settings > Voicemail settings.
  3. Enter your voicemail number.
  4. Tap OK.
Hope this helps. If so, please rate the solution.

-regards,
M

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1 Answer

How do i set up my voicemail message


Your Voicemail is carrier specific feature but for most U.S. based carriers you just press and hold the # 1 Key till your phone says calling voicemail, then follow the prompts to set it up

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Lcd screen is blank also trying to pick up voice mail and can not


Called GE. Here's what's happening (at least with my phone). I use VONAGE as a carrier. VONAGE's package includes voicemail. I have my VONAGE voicemail account set up to take any call that comes in if the answering machine on my GE phone does not pick up -- for instance if I'm on the phone and I do not "flash" over to the incoming call, that caller will eventually be sent to my VONAGE voicemail where they can leave a message. (Otherwise I would either take the call, or, if not already in use, the GE phone/answering system1.gif would simpy take the message.) This GE phone is commucating with my VONAGE account and letting me know that I have a mesage in my VONAGE account voicemail. All I have to do is either go online and delete the messages (after listening to them of course) and refresh the page. Once the messsages are deleted, the carrier lets my phone know the messages are gone and the NEW VOICE MAIL prompt on the handset disappears. I suppose I can do it by listening to the messages by calling in and deleting through the touch pad on the phone as well

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Call customer service something odd is happening you don't need to re-set up voicemail moving your SIM from one phone to another. If the phone is one not from your carrier it might not be programmed for your carrier's number when you press and hold 1 to dial voicemail

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go to setting then ringtone setting and choose ringtone for voicemail

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Which mobile service carrier do you use? Are you trying to setup voicemail to play your messages on your phone, or are you trying to setup greetings and what not inside of the voicemail?

Your voicemail settings depend on where you live, and there are hundreds of different access numbers. If you are trying to setup the phone to connect to voicemail and are on Cingular/AT&T, call them at 800-331-0500 from a different phone and they can walk you through the setup easily since they have access to the appropriate voicemail access number for your location.

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