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And to reset it you had to the following: You hold the power button and -vol button together for about 5 seconds.
Then you let go of the power button and keep the -vol button still held until the android creature loads and gives you some options.
Choose factory/data reset using volume keys.
Plug it in and fully charge the battery. After that, attempt to power it on while holding the power button in. Had to do this three times to fix my daughters tablet, and held power button for about 30 seconds each time.
It seems the system keeps busy starting up, checking and loading drivers for internal hardware or it tries to connect to something, but keeps on waiting for confirmation that it's found. While undergoing this process, the operating system doesn't get a chance to load the software/drivers for your keyboard. If there's a reset-button to return to original firmware, try to go for this. If this is not possible, you might have the option to use an flash-drive including the Android-version for you tablet and booting, re-installing Android from it, back to your tablet.
Hi, It is simple just hold power button, and volume up for 15 seconds so that you can get a new window which as you to format the data or restore your android tablet option. Choose restore and restart your tablet will work fine use the following url if you still have any doubt https://www.youtube.com/watch?v=24Jvf96780U
Try going to system settings and select 'About Tablet' then checking you are fully charged and in good wifi signal select 'system updates' Update to any new version it finds. Make sure it is fully charged with the screen brightness down (so it will last for hours, just in case). The last thing you want is a power down during an update...