Question about Philips GoGear HDD6330 MP3 Player

1 Answer

30GB how to fix my go gear 30gb if it keeps saying connect to pc every time i hook it up to my pc it does nothing the computer chimes but the mp3 players does nothing help me pleassee!!!!!!!!!!!

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  • Anonymous Nov 09, 2007

    Every time I switch on the mp3 it tells me to connect t to PC.I conect and absolutely nothing happens, cant even open the mp3 on the computer's hard drive. it is not connecting at all.

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1 Answer

Perhaps you still have it in "hold" position.
Otherwise, reinstall the software or try to put music on by adding the folders direct into the Phillips with the explorer.

Posted on Nov 04, 2007

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1 Answer

Zune 30gb says "Connect Zune to your PC" and when


Hi if you have done this 7 times the HD is bad and will need to be replaced. I fun into this all the time with the Zune players.



If you need more help, parts or repair services you can go to my repair service web page at firehouse7777.weebly.com and find info to contact me if needed. thanks

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I have the 30gb gogear mp3 player and while I was syncing it it malfunctioned...now my computer says it doe'snt recognize it and that it malfunctioned and it's screen shows that it is connected to the...


Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch.
If it will still not start as it should, repeat the reset, and as soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, do so.

Jul 13, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

Won't turn on


If your Dell Computer is running Windows Vista, it will not work with the Philips HDD series Go Gear.

If it is running Windows XP:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

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1 Answer

Phillips 30gb will connect to computer but wont sync anything


Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Feb 26, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

My computer isn't detecting my Sansa mp3 player anymore.


First, make sure the lock switch isn't engaged.

Try this: disconnect the player from the computer, turn it off, hold in the volume + (or Record) button, and reconnect the player to the computer while holding the volume + (or Record) button in. Keep holding the volume + (or Record) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start --> Control Panel-->System--> Hardware--> Device Manager (you computer may vary slightly, depending on Windows Version).

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1 Answer

Ipod 30gb black


Hold down the middle and menu buttons at the same time for about 10 seconds. this will restart the ipod.

hope this helps and good lcuk!
Jaxon

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1 Answer

Philips sa920017


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

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1 Answer

My philips go gear keeps saying please connect player to the PC but when i hook it up to the computer it does nothing may i please have some help


hold volume + button plug the device to the computer (while holding the volume + button) a window should pop up about 5-30 sec later.

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Go gear wont hold charge


There is a program that came with the installation Cd called Philips Device Manager. You can download it from www.usasupport.philips.com if you lost the CD. Use the Philips Device Manager to repair the player. If the device manager will not repair the player, then try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

May 17, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

30gb zune install


Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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