Question about Maxi-Cosi Familyfix Base Isofix only

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Handle with release button for sitting and reclining positions is not working, why would this be? You press the button and can hear a click but the seat will not move backwards or forwards Thanks Tim

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Hi Tim

The base needs to come in for our engineers to provide inspection & repair work required and ensure it is working as per specification.

If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty.

If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.

If you're outside the UK please visit www.maxi-cosi.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

Posted on Apr 24, 2014

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Dorel UK
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SOURCE: Just bought a maxi cosi

Good Evening

"Loose and kind of flappy" is not how the recline handle on a PrioriFix carseat should be described - Please contact your retailer with your proof of purchase and ask them to compare it to others in store to check whether yours is different. If it is, they will be able to assist from there.

Posted on May 23, 2011

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