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Yardi Genesis is printing statements instead of emailing them to tenants for only one of my computer stations, help?

Out of 5 different computer stations only one of my stations at work will not mass email tenants through the report-tenant-email statements.. When trying to do it it starts to create the statements like normal, but then starts printing them instead of attaching them to the tenant's emails. It seems to be an issue of the interface between Yardi and the computer. How do I tell it to not print the statements, but only create statements to attach?

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6 Suggested Answers

6ya6ya
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Coldcut
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SOURCE: Unable to Email Invoices

if you are using office it can be set to not send some attachments.
it is usually safe to rename the extensions on them to something stupid.
make a copy of the file first .
but to rename the extension you have to see it first.
open any folder and goto the tools/folder options/ uncheck the hide extensions for known file types.
hit ok
then you can see the extension of all file names.
See if that works for you.
Other times its the size of the file you are sending
the normal limit is 2 meg for email.

Posted on Feb 01, 2008

  • 1 Answer

SOURCE: Microsoft Publisher

Can you please send me your 25 character product key as well as the 8 character referral key ths is on the white sticker on the outside of the prduct packaging this would be much appreciated. Send it to my email lorenabrunsell@hotmail.com

Posted on Aug 18, 2008

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SOURCE: Outlook 2007 - Emails sticking in outbox.

My problem was an outlook email sometimes usually with an attachment getting stuck in outbox and sending multiple times to users. very embarrassing, some users getting hundreds of emails. Bloody M$ outlook. Tried turning off antivirus - no change. tried setting up another profile, same problem. Once it's stuck can get email deleted using techniques described in posts. i.e work offline, cancel send / recieve etc. but didn't solve problem of getting stuck and sending multiple copies, happens on semi - random almost consistent basis.

Only solution to have fixed problem was as described in one post here, change outgoing server timeouts. go to tools->account settings-> choose account->change account->more settings->advanced tab->change server timeouts from 1 min to 5 mins or longer.

I believe the problem is with ISP and random variances in broadband connectivity. Have noticed my ISP doesn't provide consistent speed and occaisional dead connectivity spots which would explain why one needs to expand timeout settings.

Cheers BC

Posted on Dec 12, 2008

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SOURCE: scanned legal doc to email comes out landscape and prints on lett

select scan mode, then select legal on paper select. If you select paper before loading document into the ADF it should go with the size you enter.

Posted on Feb 25, 2009

RescueTechLA
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SOURCE: sending email attachments locking up computer

What's the size of the attachment?

What happens when you try to send a smaller attachment?

What is the attachment extension (zip, rar, exe, jpg)?

Posted on May 12, 2009

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