Question about HP DeskJet 6122 InkJet Printer

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Paper feed problem

Printer grabs the paper, the sheet seems to go too far, then it ejects this sheet of paper, grabs a new one, rolls back, rolls forward midway, etc, then paperjam light blinks, sometimes with a sheet in the rools sometimes not. New cartridges installed...

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  • tijo290 Jun 15, 2009

    I have checked for any tiny pieces of paper : none. The sensor at the back detecting that a sheet has been grabbed seems OK (it moves when the sheet goes through, then falls when the sheet is leaving the rolls). The rolls don't mess the paper : no excessive pressure, no visible marks...
    It's maybe the 5 year old syndrom (buy a new one)?

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This is the rare case: there could be two problem 1) either some bit of paper would have been stucked inside the printer 2) or else the roller is not smooth. the roller inside the printer helps to draw out the paper gently.

Posted on Jun 15, 2009

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Posted on Jan 02, 2017

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Happend twice to me. What sometimes happens is that the paper roll was not changed at the time the ink was. Therefore the paper roll was allowed to remain in the printer until the very last sheet. On the last sheet there is a sticker that says paper out. (stupid idea) This sticker makes the last sheet of paper too thick to fit through the last paper guide / feed. Because of this, the ink film breaks and that specific error message is displayed until that last piece of 4x6 is pulled from the inside top paper feed. Clear that out, and all is good.. Change the paper every time u change the ink. Even if its not finished. They give you extra. And clear out all the paper from the cutter traay before you move the printer.
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Beware. I sent my printer to Sony and they tried to get me for a new cutter and thermal head. Close to $500. I then realized the problem because it happened on another unit I own. I told them to ship it back unrepaired and I fixed it myself.
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