Question about Canon Cameras

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Error 69 Hi there. Can you please help me. I have massage for error 69 on my Canon EOS 30d camera? What does it mean?

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  • Contributor
  • 24 Answers

Do you mean error 99? An error 69 is not listed in the manual. Error 99 mainly occurs with non-canon lenses, and indicates a communication problem between body and lens. Which still does mean nothing more than: it could be anything... Try cleaning the contacts. Or mounting another lens.

Posted on Jul 11, 2014

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Canon EOS 30D will not operate

Hey Paul

I have the same problems, I just sent it back to Canon Service Center for repairs. I will see what is the outcome.....

Posted on Jun 12, 2008

informatica
  • 1114 Answers

SOURCE: I have a Canon EOS

Hi - You can download the manual from the link underlined in blue below:


Canon EOS 30D

For info on fixing error 99 see here.

Please take a moment to rate this solution & let us know if the information given was useful to you - Good Luck!

Informatica

Posted on Aug 16, 2008

jcdill
  • 121 Answers

SOURCE: Error 99

Error 99 is an "unspecified" error. It can sometimes be due to poor communication between the lens and camera. Here are some things to try:

1) Turn the camera off. Remove the memory card. Remove the lens. Replace the lens. Turn the camera on. Replace the memory card.

2) If that doesn't fix the problem, try cleaning the contacts on the lens and camera. Turn the camera off and remove the lens. Hold the lens upside down (contacts down) and gently rub the contacts with a clean pencil eraser. Be very careful to ensure that the eraser debris falls on the table and not into the lens. Repeat with the camera body, also holding it upside down (contacts down) as you clean. Replace the lens.

If neither of these work, then you need to send the camera in to Canon for repair.

Posted on Dec 26, 2008

  • 51 Answers

SOURCE: Error 99 on 30D Canon

Had this problem before and i found this guide online

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is
attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the
camera should be serviced.

Posted on Jan 30, 2009

  • 80 Answers

SOURCE: error 99 canon 30d slr camera

this is what the canon people say to do for error 99


Read this!!!


The guy at tech support listened and then told me that the lens contacts were dirty and to get a pencil with an eraser on the end, just a regular old pencil with a red rubber eraser. Detach the lens from the camera, hold it so that the lens’ gold contacts are pointing down and lightly erase their exposed surface, cleaning them of any hand oil that might have gotten on them.

Do the same thing with the gold contacts inside the camera body. This is a bit harder but it’s doable: just hold camera so lens opening points down so no gunk falls in. Erase lightly. I used a lens cloth and dabbed at the contacts rather than blow them so as not to blow the erasings inside the camera.

I did this to each of my three lenses just to be sure. Lo and behold, it worked good luck have a nice day!!! :) :) :)

Posted on Apr 08, 2010

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