Question about Facebook Social Network
Cant get phone set up says have wrong password and wont let me get the facebook on my phone got confirmation number
Contact facebook and/or your cell phone provider. We can't help you.
Posted on Mar 30, 2014
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Posted on Jan 02, 2017
Hi. I had a similar problem... it can be fixed! Email facebook and explain what happened. Be patient and persistent.
send email to:
the first email I received back from them (day after I emailed) was generic saying:
"Our records indicate that there is not a disabled account associated with the address you are writing from. If you are referring to another account that has been disabled, please contact us directly from the email address you use to log in to that account..."
Except the email I was using DID belong to my missing account. So I replied with the SAME original message. And detailed what happened to my account.
I received a SECOND response, identical to the first.
I emailed them AGAIN detailing what happened.
FINALLY (about 1 1/2 weeks later) I received this email:
Your original account has been reactivated and you should be able to access it now. Sorry for the inconvenience. If you have any further questions, please visit our Help Center at the following address:
Thanks for contacting Facebook,
IT CAN BE RESTORED!!!! :) email@example.com
Posted on Jul 29, 2009
This is a massive problem across a few country's that Facebook has yet to acknowledge publicly. It's all over the forums. Somewhere starting in August users began to login and met this new roadblock denying them access if they do not supply a mobile number. Many users do not have a mobile number (it's not like it's required at signup) and now have no way of accessing their accounts. I'm one of them and it's been a week. What a travesty! FB is clearly too busy trying to extort us for our personal info and inflate their size (even it's made up of accounts like mine that I can't access) than to acknowledge and deal with such a massive problem.
Posted on Sep 04, 2010
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