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I can not find it either! I talk to the company that shows first on the list when you go into google and they apologize as that sewing machine center does not sell them since 2009. I asked if they could trouble shoot it with me as when I turn it on has a non stop laud sound. They insisted that they could not help. I asked them to remove the item from the website if they do not sell it or can not provide service for it. They did not wanted it. THAT SEWING MACHINE company just want to use it to bring more customer to their website....THEY DO NOT CARE ABOUT ANY CUSTOMER SERVICE. Bad Business do not purchase from them as they can not stand and provide service for the products they sold you.
Then, if you do not want to send it there, go to local Applicance servicer you trust to have cord replaced locally if you prefer. I know it seems picky, but consumer products are UL approved, and I would not want loved ones working with a product I did not have serviced properly.
The fix is easy, order the trigger that has an actuating tab that is probably broken off. Gently pry up the blue cushion from the front to the back near the cord and you will see the tab lying over the switch. I order my parts from the Rowenta Region Service Center below:
It is man made polyester or nylon blends in fabrics you ironed that melted on the hot surface. DO NOT use sand paper or anything more abrasive than Bon Ami or other MILD cleanser...matter of fact I use a trusty orange stick or throw away wooden chopstick to gently buff the deposits off. You could try more agressive solvents and such, but I choose not too...just patience and plenty of rubbing with the wood.
May be the timer and heating element seems to be faulty, And i don't
want you to check it.. without proper precautions since its electrical
equipment.. Please contact service person near by It takes very less time to service it.. Hope this info helps
I work for Black and Decker customer support. Our customer service phone number is 1-800-231-9786.
If the iron isn't heating, it needs to be replaced. Unfortunately, the
unit can't be
repaired. The unit comes with a one year warranty from the date of
Please call the number above so that we can determine your warranty
eligibility and help you any way we can.
I hope I've provided you useful assistance and that this information
allows you to make an informed decision as to how to proceed from here.
Please let me know if I can be of further assistance.
If I were in your shoes, this is exactly what I would do. Please go to this website which gives you the warranty approved service centers: http://www.rowentausa.com/rowenta/frame.aspx If it is not under warranty, it would be best to telephone the Ph. # of the service center closest to where you live. I am sure that they would be able, and glad; to "Fix Ya'" (Ha! Ha!) right up with an approved appliance repair business, near your home; especially for one of their Products. Best of LUCK & Have a Great Day!
Considering the iron was at a minimum two years old, I decided to purchase another Rowenta. I found the recommended solution documented on a FAQ sheet enclosed with the new iron.
I actually own another Rowenta iron (I now have three) that has the same issue. I will send one iron, the one manufactured in Germany, to a Rowenta Service Center to see if can be repaired - it was the first Rowenta iron I purchased and it provided several good years of service.