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read your owner manual section troubleshooting. However you must test the control board fro defective, but test the main switch for defective use the multimeter for continuity and replace it God bless you
I was just having the same problem and looking for a solution...then I found it myself by accident. By pulling up on the cup and then trying to turn it came off pretty easily. I was trying to push down, which seemed to make it tighter.
Are you blending something hot? When you blend a hot item the steam that is released will increase the pressure in the headspace above the contents in the blender. The lid will eventually blow off to release the pressure.
To avoid this problem begin blending with no more that one cup of ingredients. Before turning the blender on, remove the center lid insert to allow venting of steam. Blend on low speed. As you blend you can add another 1 1/2 cups of additional liquid through the opening in the lid.
That wonderful little stick is all you need, I sure love mine! Make sure your Mixing cup is larger than the one supplied and remember to pump up and down vigorously as you blend. Keep swirling the bottom to make sure everything got picked up and blended. You can also make powdered salt,(great for french fries) powdered sugar, Dried garlic can be made into your own freshest garlic powder (great for spaghetti and pizza). peanut butter, apple butter and Whipped cream. I also use mine to make a crazy Jello only treat that tastes like sherbet, ice cream and Jello just by blending Jello and Ice cubes. Then I chill right away after pouring it into small 3 inch glasses.