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Run the PQ troubleshooting diagnostic. See if the black is printing. If not, run the Disable Cartridge check. This will allow you print with only one cartridge in the printer. Take out all the cartridges. Put the black in another slot and put the cyan in the black slot(the top). Print the config page. If the black is printing, is the cyan printing. If black isn't printing the cartridge is bad. If black is printing and cyan isn't something is wrong with the printer. If they are both printing put them back in the correct locations along with the other two colors. It isn't the printer.
Check the version of AiO software you are using. We had to re-install the Aio Kodak software yesterday because the print que did not register when I changed the ink cartridges. The AiO would scan, but the computer side still thought it was out of ink.
Perhaps the latest software will fix your problem too.
what are you trying to print in black? the best way to test out a black ink is to open word pad and type some thing random and print it and see if that works. if you have a all in one printer u might have 2 inks one color and one black in the printer
If the print head moves left and right smoothly on the paper as it is printing and all the other colors and black print is ok the surely the Print Head is faulty, get it replaced and your printer will be OK.