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Does not stay on

Starts while on button is engaged, but will not remain on when not being pressed...

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  • Kenmore Master
  • 1,244 Answers

The switch needs to be replaced most likely.

Posted on Apr 02, 2014

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Posted on Jan 02, 2017

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How do I fix the brush bar reset button on Dyson DC24?


Hi there, it's Jack at Dyson.

The reset button will not remain depressed after it's been pushed. Instead, you should hear and feel a click when pressed - it can help to use something like the eraser-end of a pencil. The steps are shown in our video guide below:

If you've been unable to reset the cleaner head after pressing the reset button as shown, or if you're worried the reset button isn't working correctly, please get in touch as we should be able to help you further.

You can reach the Dyson Customer Helpline directly by calling us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Please have your DC24 to hand when you call so we can take you through some troubleshooting checks.

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Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC25's on/off switch. It's important to press it firmly each time, allowing it to engage correctly. However if you're confident you're doing this and the switch won't remain on, we may need to inspect and repair your machine.

When you have your DC25 to hand, please give us a call to discuss this with our experts. If a repair is needed, we can confirm if this should be covered under our 5-year parts and labour guarantee. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Sep 14, 2014 | Dyson Dc 25 Animal Upright Bagless Vacuum...

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Button will not stay down


Hi Dorothy, it's Jack at Dyson.

To ensure DC25's on/off switch works correctly, make sure you're pressing it downwards firmly. This will ensure the machine remains running and also activates the brush control swich - so when the machine is reclined into the vacuuming position, the motorised brush bar will rotate for effective carpet cleaning.

If you feel there is an actual fault with the switch we'd be happy to take some further details. Please contact the Dyson customer Helpline directly at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).


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I have a rca universial remote control and I lost the manual and cant program it for my toshiba television I need the code and directions how to program it


Not knowing the code, you'll have to do it using the Automatic Code Search method.


1. Turn the TV ON manually.

2. Press and release the TV button on your remote. The illuminated ON-OFF button will turn on and stay on.

3. Press and hold both the TV and the ON-OFF buttons. The illuminated ON-OFF button will turn off, and then will come back on.

4. Release both buttons after the ON-OFF button turns back on. The button should remain on.

5. Press and release the PLAY button. You may have to do it several times. Be patient.
If the TV does not respond after five seconds, continue to press and release the PLAY button every five seconds until the TV turns off.

6. Just to check the code is right, after the TV turns off, press and release the REVERSE button then wait to see if the TV turns on again.

If that works, you've got it!

Press and release the STOP button to save the new code.

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I have an electrolux discovery II vacuum cleaner and the floor function works, but when I try to switch over to carpet mode, it doesn't seem to engage.


There is a red reset button on the back of the machine. When it trips, the brush won't engage. Press the reset button and then try your machine again.

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Power button not engaging...vacuum will not stay


The power button is worn out and needs to be replaced. That vacuum is pretty simple. So even if you don't know how to take it apart it shouldn't cost much to have it repaired.

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On switch will not stay down or on


My vacuum had this exact same problem, but was out of warranty because it was remanufactured. Thankfully, it's a very quick, five-minute fix.
  1. UNPLUG The Vacuum!
  2. Remove the cannister.
  3. Extend the handle and remove it.
  4. Remove the two torx (T-15) screws behind the power button, where the handle normally stows.
  5. There are four tabs holding the front plate containing the power button on; use your screwdriver to release them.
  6. Gently pull the front plate off.
  7. The switch on the right is the power button. Remove it, try clicking it a few times; if it sticks, great, it should now stick when you press the power button. Replace it and reassemble, otherwise you'll need to get a new switch.
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Dyson Animal DC17 motor won't stay on


You will need to have the button replaced. Dyson power buttons are notorious for breaking because just a gentle push is all that is required and they can break if they have been pushed down roughly.

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