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Lexmark X3470 All-In-One InkJet Printer

COVER OPEN (by 18 users)

posted by Dasilva on Oct 31, 2007


Whem I start the show: COVER OPEN. I disconected the printer and the problemen continue. I removed the cartridge and put back and not soulved the problemen. I purchased this printer 6 month ago.

What I have to do?

Ennio DaSilva
enndasilva@aol.com

This Problem has been added to the Share Your Expertise Page under "My Work Queue".

17 Other Users Have The Same Problem

Comment by Guest, posted on Jun 07, 2008

changed cartridge for the first time. i have the same cover open problem i called lexmark and was told a sensor went bad also was told one in ten printers have this problem. junk don,t buy. did same thing as dasilva did not help x3470 donnacna@comcast.net

Comment by Guest, posted on Jun 04, 2008

It came from no where. just say "cover open" and does not go off, does not change mode. just got like that with no outside efect. I can only think may be that the waranty already expired. and that is the "Right time" for things to show that they "were builded" To break so buying again is the operating "Action to take"

Comment by Guest, posted on May 30, 2008

I am having the same issue. I removed the ink cartridge to replace and ever since it's been showing COVER OPEN.

Comment by Guest, posted on May 29, 2008

Whem I start the show: COVER OPEN. I disconected the printer and the problemen continue. I removed the cartridge and put back and not soulved the problemen. I purchased this printer 6 month ago.

Comment by redbone20, posted on May 16, 2008

i bought this printer about 6 months ago but has not use it in the past 3 months because of the same problem. i do a lot of printing so therefore i had just bought me alot of replacement. when my daughter change the ink cartridge the green light showed the cover open we did everthing step by step, open and close cover unplug and replug we even remove and add hardware to computer nothing changed. i am giving this printer a bad report and will send a letter with all these complains and send it to 7 news for an advise alert. redbone20

Best Solution
posted on Feb 06, 2008
FixYa! (100)

twomuch


Rank:Apprentice Apprentice
Rating: 98%, 7 votes
Comment by Louisa Covarrubia,posted on 2-5-2008
We should all get together and write to the Better Business Bureau about the problems with Lexmark printer X3470, and should be listed as a recall, and replace these printer for a better one at their cost not our.

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Solution #2
posted on Apr 09, 2008
FixYa! (100)

Benny29


Rank:Apprentice Apprentice
Rating: 95%, 9 votes
Hi everyone, I just recieved a seconhand lexmark X3470 and just solved the cover open issue as follows. The reason it is happening is a broken bit of plastik that pushes onto the atual switch if you turn it upsidedown it should fall out [ throw it in the bin] Now as you open and close the lid, at the back you will see a moulded peice of the lid sticking out next to the paper feed roller, this is what conected to the other broken bit wich then pushed in the switch. So if you get a torch and look in the gap aligned with the were the bit that sticks out of the back of the lid you will then see a small black thing atatched to a green board and in the middle of this there is the actuall tiny switch witch needs to be pushed in and held there, i used super glue its a bit tricky but it works

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Solution #3
posted on Apr 11, 2008
Helpful (85)

cherokee7563


Rank:Apprentice Apprentice
Rating: 85%, 1 votes
I Took some tape rolled it up and jammed it down in there with the bottem part of a Ink Pen. Works. Kinda Ugly but better than buying another one of these junk Printers. I'll use this ink up and get rid of it. Will warn all of my Friends against this Peice of Junk. THANK YOU BENNY29! I would have never figured this one out!

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Solution #4
posted on May 24, 2008
Not Rated (0)

Bonnie71


Rank:Apprentice Apprentice
Rating: 0%, 0 votes
I tried the super glue and it worked, thanks Guys

Comment by Bonnie71, posted on May 24, 2008

I tried the super glue trick.. it worked.. THANKS GUYS !!!!!!!

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Solution #5
posted on May 23, 2008
Not Rated (0)

mommy64


Rank:Apprentice Apprentice
Rating: 100%, 3 votes
Thanks Benny29
I did what you said, but I used tape and a pen to push the tape into place and it has worked for awhile now. Thanks again. Try this and maybee it will work for you to. Mumm64

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Solution #6
posted on May 23, 2008
Not Rated (0)

Guest

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
10X A LOT TO BENNY29

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Solution #7
posted on Apr 21, 2008
Not Rated (0)

Soulvisitor


Rank:Guru Guru
Rating: 88%, 1319 votes
detailed Cover open has been covered in many threads ie

http://www.fixya.com/support/t252447-cover_door_open

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17 Other Users Have The Same Problem - Continued

Comment by LuvnLife, posted on Apr 07, 2008

Same! Re-installed software, powered down, nothing helps. I do not have a receipt. I bought it at Wal-Mart. Terrible printer. Chronic paper jams, poorly built, print quality moderate at best...unless you treat every print as photo quality, then, it takes forever! I agree that it should be recalled.

Comment by Guest, posted on Feb 26, 2008

Changed Ink Cartridge Now it says cover open and it doesnt go away. Unplugged, plugged back in still same thing.

Comment by mommy64, posted on Feb 24, 2008

Was printing and the printer printed two copies of the same thing and then I was having a message come on the computer telling me it could show the problem and then I saw the printer had cover open on it I change the ink and nothing. to get rid of it I had to unpug the printer but then I can't print with the printer off. If something broke on it and it shouldn't have it should be replace from Lexmark. I bought this damn printer last year and bought an HP the year before. I ca't keep buying printer every year, I don't have an money tree growning anywhere. Chris

Comment by Guest, posted on Feb 23, 2008

I changed the printer ink and now the "cover open" message won't go away. I wrote to the company and they gave me instructions on how to fix it... but of course that didn't work. When I wrote them back to tell them it didn't work, they told me that if it was still under warrenty then I could have it replaced... the problem being my warrenty ran out in Sept.

Comment by Beckygray, posted on Feb 13, 2008

My dad bought a lexmark printer and after about 7 months the display said that the cover was open. It was inside the warranty so he exchanged it and less than 6 months later the new one is doing the same thing. They wouldn't let him exchange this one as they said the warranty was only valid from the purchase of the original one and therefore had ran out. I have one of the broken printers so if anyone can offer any help eventually it'd be much appreciated. Also, just to emphasis how terrible lexmark are, when you go on the website to the help section you have to pay £15 for advice, even though the product is faulty! Surely this is against statutary rights??

Comment by lauerm, posted on Feb 07, 2008

I changed the ink cartridge, and closed the cover but it still said cover open. I took the cartridge out, and unplugged printer and yes it still said cover open. I would really like to use my printer.

Comment by gzhaotrue, posted on Jan 05, 2008

same problem here.

Comment by as7977, posted on Nov 17, 2007

We're having the same issue with "cover open" being displayed. This happened right after we replaced the cartridge for the first time. Not sure what else to do.

Comment by Guest, posted on Nov 11, 2007

Cover open problem - is this a bad sensor, I've heard other people have the same problem. Do the other lexmark printers use same sensor?

Comment by jdlap, posted on Nov 08, 2007

tried same things still not working just used one cartridge and wont work anymore.

Comment by Guest, posted on Nov 08, 2007

Same thing
Install a new ink cartridge
Cover open error
Plugged plug - still same error
removed and re-inserted ink cartidge - same error
cover open error will not go away

piece of junk printer
this is my third printer with the same problem

Comment by atoy, posted on Nov 06, 2007

I have the same problem with Dasilva's COVER OPEN

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