Question about Lexmark X3470 All-In-One InkJet Printer

8 Answers

COVER OPEN Whem I start the show: COVER OPEN. I disconected the printer and the problemen continue. I removed the cartridge and put back and not soulved the problemen. I purchased this printer 6 month ago. What I have to do? Ennio DaSilvaenndasilva@aol.com

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  • atoy Nov 06, 2007

    I have the same problem with Dasilva's COVER OPEN

  • Anonymous Nov 08, 2007

    Same thing

    Install a new ink cartridge

    Cover open error

    Plugged plug - still same error

    removed and re-inserted ink cartidge - same error

    cover open error will not go away



    piece of junk printer

    this is my third printer with the same problem

  • jdlap Nov 08, 2007

    tried same things still not working just used one cartridge and wont work anymore.

  • Anonymous Nov 11, 2007

    Cover open problem - is this a bad sensor, I've heard other people have the same problem. Do the other lexmark printers use same sensor?

  • as7977 Nov 17, 2007

    We're having the same issue with "cover open" being displayed. This happened right after we replaced the cartridge for the first time. Not sure what else to do.

  • gzhaotrue Jan 05, 2008

    same problem here.

  • lauerm Feb 07, 2008

    I changed the ink cartridge, and closed the cover but it still said cover open. I took the cartridge out, and unplugged printer and yes it still said cover open. I would really like to use my printer.

  • Beckygray Feb 13, 2008

    My dad bought a lexmark printer and after about 7 months the display said that the cover was open. It was inside the warranty so he exchanged it and less than 6 months later the new one is doing the same thing. They wouldn't let him exchange this one as they said the warranty was only valid from the purchase of the original one and therefore had ran out. I have one of the broken printers so if anyone can offer any help eventually it'd be much appreciated. Also, just to emphasis how terrible lexmark are, when you go on the website to the help section you have to pay £15 for advice, even though the product is faulty! Surely this is against statutary rights??

  • Anonymous Feb 23, 2008

    I changed the printer ink and now the "cover open" message won't go away. I wrote to the company and they gave me instructions on how to fix it... but of course that didn't work. When I wrote them back to tell them it didn't work, they told me that if it was still under warrenty then I could have it replaced... the problem being my warrenty ran out in Sept.

  • mommy64 Feb 24, 2008

    Was printing and the printer printed two copies of the same thing and then I was having a message come on the computer telling me it could show the problem and then I saw the printer had cover open on it I change the ink and nothing. to get rid of it I had to unpug the printer but then I can't print with the printer off. If something broke on it and it shouldn't have it should be replace from Lexmark. I bought this damn printer last year and bought an HP the year before. I ca't keep buying printer every year, I don't have an money tree growning anywhere. Chris

  • Anonymous Feb 26, 2008

    Changed Ink Cartridge Now it says cover open and it doesnt go away. Unplugged, plugged back in still same thing.

  • LuvnLife Apr 07, 2008

    Same! Re-installed software, powered down, nothing helps. I do not have a receipt. I bought it at Wal-Mart. Terrible printer. Chronic paper jams, poorly built, print quality moderate at best...unless you treat every print as photo quality, then, it takes forever! I agree that it should be recalled.

  • redbone20 May 16, 2008

    i bought this printer about 6 months ago but has not use it in the past 3 months because of the same problem. i do a lot of printing so therefore i had just bought me alot of replacement. when my daughter change the ink cartridge the green light showed the cover open we did everthing step by step, open and close cover unplug and replug we even remove and add hardware to computer nothing changed. i am giving this printer a bad report and will send a letter with all these complains and send it to 7 news for an advise alert. redbone20

  • Anonymous May 29, 2008

    Whem I start the show: COVER OPEN. I disconected the printer and the problemen continue. I removed the cartridge and put back and not soulved the problemen. I purchased this printer 6 month ago.

  • Anonymous May 30, 2008

    I am having the same issue. I removed the ink cartridge to replace and ever since it's been showing COVER OPEN.

  • Anonymous Jun 04, 2008

    It came from no where. just say "cover open" and does not go off, does not change mode. just got like that with no outside efect. I can only think may be that the waranty already expired. and that is the "Right time" for things to show that they "were builded" To break so buying again is the operating "Action to take"

  • Anonymous Jun 07, 2008

    changed cartridge for the first time. i have the same cover open problem i called lexmark and was told a sensor went bad also was told one in ten printers have this problem. junk don,t buy. did same thing as dasilva did not help x3470 donnacna@comcast.net

  • John Lerch
    John Lerch Aug 26, 2008

    Same problem so now I need to buy a new printer and am out a new ink cartriage because I am not buying another lexmark. I did all the stuff mentioned and am trying to take the #### thing apart and see what I find.

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8 Answers

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Hi everyone, I just recieved a seconhand lexmark X3470 and just solved the cover open issue as follows. The reason it is happening is a broken bit of plastik that pushes onto the atual switch if you turn it upsidedown it should fall out [ throw it in the bin] Now as you open and close the lid, at the back you will see a moulded peice of the lid sticking out next to the paper feed roller, this is what conected to the other broken bit wich then pushed in the switch. So if you get a torch and look in the gap aligned with the were the bit that sticks out of the back of the lid you will then see a small black thing atatched to a green board and in the middle of this there is the actuall tiny switch witch needs to be pushed in and held there, i used super glue its a bit tricky but it works

Posted on Apr 09, 2008

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Same thing happened as soon as the cartridge was replaced cover open error came on. We have found no solution. My solution is going to be to buy another printer. Not a Lexmark!

Posted on Aug 10, 2008

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I tried the super glue and it worked, thanks Guys

Posted on May 24, 2008

  • Bonnie71 May 24, 2008

    I tried the super glue trick.. it worked.. THANKS GUYS !!!!!!!

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Thanks Benny29
I did what you said, but I used tape and a pen to push the tape into place and it has worked for awhile now. Thanks again. Try this and maybee it will work for you to. Mumm64

Posted on May 23, 2008

10X A LOT TO BENNY29

Posted on May 23, 2008

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  • Lexmark Master
  • 1,113 Answers

Detailed Cover open has been covered in many threads ie

http://www.fixya.com/support/t252447-cover_door_open

Posted on Apr 21, 2008

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I Took some tape rolled it up and jammed it down in there with the bottem part of a Ink Pen. Works. Kinda Ugly but better than buying another one of these junk Printers. I'll use this ink up and get rid of it. Will warn all of my Friends against this Peice of Junk. THANK YOU BENNY29! I would have never figured this one out!

Posted on Apr 11, 2008

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Comment by Louisa Covarrubia,posted on 2-5-2008
We should all get together and write to the Better Business Bureau about the problems with Lexmark printer X3470, and should be listed as a recall, and replace these printer for a better one at their cost not our.

Posted on Feb 06, 2008

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1 Answer

I have a Z615 lexmark printer. when I try to print , it clunks and the green light starts to flash twice repeatedly. the message then comes up saying check connections, paper etc and try again. I do this...


The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:


1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.

2. Open the printer cover and remove both the cartridges.

3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check the light status.

8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.

9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.

10. Load some paper. Try to print a document again to verify that the problem is fixed.

Nov 08, 2011 | Lexmark Z615 InkJet Printer

1 Answer

Lexmark X6170 shows cartrige error error 50C how do I correct the problem


Please follow the steps below to fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Sep 15, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Shows cartridge error, with new catridges.


Please follow the steps below to identify and fix the problem:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 19, 2011 | Lexmark X5075 InkJet Printer

2 Answers

Show error2200


1.Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

2.
Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

3.
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

4.
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved. Source(s): http://support.lexmark.com/index?page=co…

Apr 23, 2010 | Lexmark P4350 All-In-One InkJet Printer

2 Answers

I get the error 2200 message everytime I try to send a fax


Hello there:
this is a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message2.gif.
Printer Reset
NOTE: The embedded links in the table lead to specific troubleshooting documents.
StepAction1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.2
Power off the AIO and remove the power supply from the back of theunit. Open the scanner cover. Check the scanner glass for cracks andthe scanner casing for cracks. Close the scanner lid. Open the topcover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3.3
Power off the AIO and remove the power supply from the back of theunit. Open the top cover of the AIO. Using the carrier belt, move thecartridge carrier to the middle of the unit. Insert the colorcartridge, close the top cover, reinsert the power supply, and power onthe AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer2.gif fails again, continue to step 4.
No: Repeat step 3and install the black/photo cartridge. If both cartridges areinstalled, attempt a test scan. If the error message does not reappear,the error is resolved.4
Power off the AIO and remove the power supply from the back of theunit. Open the top cover of the AIO. Using the carrier belt, move thecartridge carrier to the middle of the unit. Remove the color cartridgeand insert the black/photo cartridge. Then close the top cover,reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark.If the error message does not appear with both cartridges installed,attempt a test scan. If the error message does not reappear, the erroris resolved.

Nov 10, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

My Lexmark X71700 shows a 2200 error


Power off the All-In-One (AIO) off and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved. 2
Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover and check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3. 3
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black / photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved. 4
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black / photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black / photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved. the 2200 error is a scanner error means the scanner motor failed to initialize. lexmark recommends that you unplug the unit remove the power supply wait a couple of minute reinstall the p/s and power the unit back up. step to is repeat step one but us the belt to move the scanner carriage to the middle and power it up.
on top of this i would inspect the guide bars for dirt build up and clean them if need be. one thing to consider the ccd knows that it has reached home by the reflecting of the light to the carriage home photo cell within the scanner itself. this light is reeflected back off of the mirrors inside of the ccd. dust on these mirrirs will prevent the photo cell from nowing where home is. these can be cleaned with q-tips

Nov 07, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Lexmark X5495,Error 1203, Says Clear Carrier Jam


Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the All-In-One (AIO) on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.
4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 4 and 5. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Continue to step 6.
6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 7 Insert the black cartridge. Close the top cover, reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.

Apr 15, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Error 2200


Step Action
1 Power off the printer and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the printer on.

Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

2 Power off the printer and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the printer on.

Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

3 Power off the printer and remove the power supply from the back of the unit. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the printer.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

4 Power off the printer and remove the power supply from the back of the unit. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the printer on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Sep 16, 2008 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Error message 1102 when i put cartridge # 33 back in


Overview

The 1102 error message is caused by a communication failure between one of the printheads (cartridges) and the All-In-One (AIO).
The procedures in this article will help you to resolve this issue.

Troubleshooting a Communication Error between the Cartridge and the Printer

NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step Action
1
Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO back on.

Did the error message return?

Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
3
Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark below.
No: Continue to Step 4.
4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
5
Insert the color cartridge. Close the top cover, reinsert the power supply, and power on the AIO.

Did the error message return?

Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 4 and 5. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Continue to step 6.
6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
7
Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.


Cleaning the Cartridge Contacts

NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action
1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
2 Remove the cartridges and clean the cartridge contacts

Mar 15, 2008 | Lexmark P4350 All-In-One InkJet Printer

4 Answers

Carrier Jam


i have a problem with my printer it gives a message saying 'clear carrier jam' with a big noise.its not working it is going too fast

Sep 26, 2006 | Lexmark P6250 All-In-One InkJet Photo...

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